Keyboard and Mouse Not Working On Startup

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

ExtremePenguin

Thread Starter
Joined
Jul 25, 2021
Messages
2
Hi, I was just wondering if anybody is able to help me with this problem. I have a Windows 10 computer and my welcome screen is stuck with the time and date displayed, but that's it. Also, my keyboard and mouse isn't working (I've tried different mouse and keyboard, but it doesn't work) during the startup.

Thank you.

Keyboard and Mouse Not Working (2).jpg
 
Joined
Sep 21, 2007
Messages
14,694
Since the BIOS did not detect your USB keyboard and USB mouse, Windows will not detect it also, as it relies on the BIOS. Something is wrong with the USB controller on the motherboard.
 

ExtremePenguin

Thread Starter
Joined
Jul 25, 2021
Messages
2
Thank you, it looks like I have to take it into a computer repair place to fix it.
Sad, I only had for 7 months
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top