Keyboard and mouse stopped working

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Travis_av

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Oct 25, 2007
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My dad's computer has come under attack by virus's and trojan worms

Not really sure what all started this..

Tired several different programs to fix it..things were going good then BAM.

Went into bios and keyboard works but after that point no keyboard or mouse.

any suggestions?

thanks
 
Joined
May 20, 2005
Messages
2,548
Hello,

Suggest you post a HiJackThis log in the Malware forum here.

Once you're free of malware, if the probem still exists, post back in this thread.

Good Luck!

p.s. You can get HiJackThis here
 
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May 20, 2005
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Geez - silly me!

Are these a USB keyboard & mouse?
Do they work in Safe Mode?
 

Travis_av

Thread Starter
Joined
Oct 25, 2007
Messages
5
na its fine... yeah they were

we then tried a regular hard wire mouse and nothing

now in bios the keyboard works..but after that your screwed...

When the count down begines on the Scan disk thing when you hit any button to abort and continue windows startup it just keeps counting down

Thankssss
 
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If you could get to Safe Mode even with the keyboard alone, I would suggest you go to Device Manager and uninstall the keyboard and mouse drivers and restart - a lot of twiddling with the keyboard - e.g. Windows key + R, then type in devmgmt.msc and Enter.

If you can't even get to this, my only suggestion is a Repair Install. Others may have a simpler solution.
 

Travis_av

Thread Starter
Joined
Oct 25, 2007
Messages
5
Yeah nothing in safe mode

Safe mode acts like it will work but hangs on a certain line of junk..

So it just stops.

also i had the same problem as another poster...control panel was gone!! and kept saying something about administrator privleges..

fun fun
 
Joined
May 20, 2005
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If you're seeing a black screen with a stream of files loading and then it just stops and hangs, you probably have a driver failing to load - possibly your keyboard and/or mouse driver.
I think it's down to a Repair Install.

Repair Windows XP

Performing a repair allows you to try and fix your existing installation of Windows XP. The main advantage of doing this is that you do not have to reinstall any applications, restore any data, or reconfigure your personalized settings. The basic steps for performing a repair are as follows:

Boot your computer using the Windows XP CD.
When prompted press Enter to install Windows XP.
After pressing F8 to accept the End-Use License Agreement, setup should detect your existing Windows installation.
Press R to begin the recovery process.
Setup will copy the necessary files to your hard drive and then reboot.
Do not press any key to boot from the CD-ROM this time. Instead let setup continue.
After the repair is complete, be sure to reinstall the latest service packs and updates since they will have been removed during the repair process.
 
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