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Keyboard causing computer to act strange

Discussion in 'Hardware' started by Pallomine, Jan 24, 2019.

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  1. Pallomine

    Pallomine Thread Starter

    Joined:
    Jan 24, 2019
    Messages:
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    Hello,

    My Dell tower (unsure of the model number, please let me know what info I can give to narrow this down) has worked just fine for the past couple of years but just recently, after no changes in routine, began to type sporadic strings of text and use all kinds of shortcuts that cause new browsers to open, cause source codes to show, "press" the enter key, and other similar effects.

    The text comes most commonly in the form of the string "*.369-". When I removed my dell usb keyboard, the effects stopped. The on screen keyboard works fine. When I replaced the keyboard with another usb keyboard, the issue happened again. I tried this with all of the usb ports on my computer as well as testing all of them with my mouse, which is acting correctly. The mouse worked in every port, but the issue appeared no matter what port either usb keyboard was plugged into. I have uninstalled/reinstalled and updated my keyboard drivers three times now and nothing changes. Nobody on any other forum I have found seems to know what to do, and Dell tech support was unhelpful.

    Has anyone experienced anything like this, and does anyone have any clue how to get this taken care of?

    Thank you in advance.
     
  2. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
    12,354
    First Name:
    Allan
    Can you find the Service Tag of your PC ? It may be on a label on the case or in the Bios.
    Or type this into a CMD window and press enter :-
    Code:
    wmic bios get serialnumber
    With the service tag we can tell you what driver to get to try to fix the Usb problem.

    Another option is if your PC has a PS/2 keyboard socket you could try using a USB female to PS/2 male adapter, or a PS/2 keyboard. Not a cure but a possible workaround.
     
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