Keyboard does not work

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LynaL

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Joined
May 18, 2020
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1
Hi my Asus s510u laptop's keyboard isn't working. First, my laptop couldn't turn on. I tried pressing down the power button but nothing happened and so I removed the battery and placed it back inside. My laptop now can turn on but only if my charger is plugged on. Now that my laptop is up and running, another problem came up and my keyboard no longer works. I uninstalled the keyboard and installed it. I updated my computer, went to task schedule, ease access, control panel, and I did whatever I could find on the internet but my keyboard still does not work. I even factory resetted my laptop and the keyboard does not work. I think this happened when I opened my laptop to take the battery out but nothing else was touched and everything looks intact.
 

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plodr

Liz
Joined
Jun 27, 2014
Messages
20,658
Does the touchpad work?

Workaround: attach a USB keyboard to be able to do anything.
 
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