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Keyboard - locked out

Discussion in 'Hardware' started by jenny b, Oct 22, 2007.

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  1. jenny b

    jenny b Thread Starter

    Joined:
    Oct 22, 2007
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    Asking for my neighbor. He has a IBM NetVista 8307

    His keyboard will not let him type anything, and when he started his computer
    it says he has to type in his password.

    He tried different keyboard nothing makes a difference.
    If anybody has any ideas that might help please let me know.

    Thanks, Jen:)
     
  2. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    USB keyboard or PS/2 keyboard? Did you try both?
    What about Safe Mode?
    Is the problem that the keyboard doesn't respond to text entry or keystrokes, or is the problem that he can't remember or doesn't know a password to log in?
     
  3. jenny b

    jenny b Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
    2
    Hi DoubleHelix,
    The keyboard won't respond at all, tried different keyboards, even the one I use, makes no difference.
    He knows his password but it just won't let him type.
    Thanks, Jen
     
  4. DoubleHelix

    DoubleHelix Banned

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    Messages:
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    You tried both PS/2 & USB keyboards?
    Can you boot into Safe Mode?
     
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