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Keyboard loses focus

Discussion in 'Hardware' started by norsuhaida, Mar 31, 2015.

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  1. norsuhaida

    norsuhaida Thread Starter

    Joined:
    Mar 31, 2015
    Messages:
    2
    My keyboard, from time to time, loses focus for no reason I can find. I can type, but nothing appears on my screen for a period of time ranging from a few seconds to half a minute, then suddenly it all comes, including the extra things I've typed, trying to sort out the problem. I have run Farbar Recovery Scan Tool but i cant attached the result as it exceed allowed no of character. Please assist.
     
  2. norsuhaida

    norsuhaida Thread Starter

    Joined:
    Mar 31, 2015
    Messages:
    2
    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 11-03-2015
    Ran by norsuhaida at 2015-03-31 12:37:21
    Running from C:\Users\norsuhaida\Downloads
    Boot Mode: Normal
    ==========================================================


    ==================== Security Center ========================

    (If an entry is included in the fixlist, it will be removed.)

    AV: Trend Micro OfficeScan Antivirus (Enabled - Up to date) {B7599298-8445-728A-A5C7-A26A082C8BDA}
    AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    AS: Trend Micro OfficeScan Anti-spyware (Enabled - Up to date) {0C38737C-A27F-7D04-9F77-991873ABC167}
    AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    FW: Trend Micro Personal Firewall (Enabled) {49A8346C-6900-54B6-B1B3-5F678736DDE9}

    ==================== Installed Programs ======================

    (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

    7-Zip 9.22 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0922-000001000000}) (Version: 9.22.00.0 - Igor Pavlov)
    Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
    Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
    Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
    Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
    Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
    Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
    Broadcom 802.11 Network Adapter (HKLM\...\Broadcom 802.11 Network Adapter) (Version: 6.30.59.151 - Broadcom Corporation)
    CCleaner (HKLM\...\CCleaner) (Version: 4.06 - Piriform)
    Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.1.0.0 - Citrix Systems, Inc.)
    CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version: 3.0 - Acro Software Inc.)
    Dolby Home Theater v4 (HKLM-x32\...\{B26438B4-BF51-49C3-9567-7F14A5E40CB9}) (Version: 7.2.8000.17 - Dolby Laboratories Inc)
    DriverNavigator 3.4.4 (HKLM\...\DriverNavigator_is1) (Version: 3.4.4.0 - Easeware)
    FreeMind (HKLM-x32\...\B991B020-2968-11D8-AF23-444553540000_is1) (Version: 1.0.0 - )
    FTP Utility (HKLM-x32\...\InstallShield_{A5EC243A-AAB4-4AF0-85A5-07F9F4618353}) (Version: 1.00.0000 - KONICA MINOLTA)
    FTP Utility (x32 Version: 1.00.0000 - KONICA MINOLTA) Hidden
    Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.101 - Google Inc.)
    Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
    Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
    Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3412 - Intel Corporation)
    Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
    iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
    Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.510 - Oracle)
    Lenovo Auto Scroll Utility (HKLM\...\LenovoAutoScrollUtility) (Version: 2.03 - )
    Lenovo Bluetooth with Enhanced Data Rate Software (HKLM\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.5400 - Broadcom Corporation)
    Lenovo HID HW Radio Driver 1.0.0.58 (HKLM\...\{E5325F32-D15A-4131-B029-4A5B7609E532}_is1) (Version: 1.0.0.58 - Lenovo)
    Lenovo Patch Utility (x32 Version: 1.4.0.4 - Lenovo Group Limited) Hidden
    Lenovo Patch Utility 64 bit (Version: 1.4.0.4 - Lenovo Group Limited) Hidden
    Lenovo Power Management Driver (HKLM\...\Power Management Driver) (Version: 1.67.04.04 - )
    Lenovo Settings - Camera Audio (HKLM\...\{88C6A6D9-324C-46E8-BA87-563D14021442}_is1) (Version: 4.3.5.0 - Lenovo Corporation)
    Lenovo Settings - Location Awareness (HKLM-x32\...\{C79D4402-E622-4922-9C02-89F9080BF081}_is1) (Version: 1.3.0.13 - Lenovo Group Limited)
    Lenovo Settings Dependency Package (HKLM\...\{3694BA2E-BE31-4B7E-886B-A0B559E69D4D}_is1) (Version: 2.3.1.35 - Lenovo Group Limited)
    Lenovo Settings Mobile Hotspot (HKLM\...\{42603F7D-B08D-436B-B0D8-3E2DEF1AFD41}_is1) (Version: 2.3.0.85 - Lenovo)
    Lenovo Settings Service (HKLM\...\{8C6F1EBA-17F1-4481-B688-9777E63E985F}_is1) (Version: 2.3.0.12 - Lenovo Group Limited)
    Lenovo Settings UMDF driver (HKLM\...\{2BDC7413-65EA-4B99-8C4B-02F11075BE6D}_is1) (Version: 1.2.0.4 - Lenovo Group Limited)
    Lenovo System Update (HKLM-x32\...\{25C64847-B900-48AD-A164-1B4F9B774650}) (Version: 5.05.0009 - Lenovo)
    Microsoft Office Home and Business 2013 - en-us (HKLM\...\HomeBusinessRetail - en-us) (Version: 15.0.4701.1002 - Microsoft Corporation)
    Microsoft Office Visio Standard 2007 (HKLM-x32\...\VISSTD) (Version: 12.0.4518.1014 - Microsoft Corporation)
    Microsoft Project Standard 2013 (HKLM-x32\...\Office15.PRJSTD) (Version: 15.0.4569.1506 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Mozilla Firefox 24.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 24.0 (x86 en-US)) (Version: 24.0 - Mozilla)
    Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 24.0 - Mozilla)
    Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
    Office 15 Click-to-Run Licensing Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
    Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
    Online Plug-in (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
    Outils de vérification linguistique 2013 de Microsoft Office*- Français (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
    Photobook Designer (HKU\S-1-5-21-863406254-517047585-1072006209-2986\...\Photobook Designer) (Version: Photobook Designer 4.2.1 - Photobook Malaysia)
    QlikView x64 (HKLM\...\{1ED3B75E-BED2-4863-9763-098DE00590B3}) (Version: 11.20.12664.0 - QlikTech International AB)
    Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6909 - Realtek Semiconductor Corp.)
    Self-service Plug-in (x32 Version: 4.1.0.41738 - Citrix Systems, Inc.) Hidden
    ThinkPad UltraNav Driver (HKLM\...\SynTPDeinstKey) (Version: 16.3.7.3 - )
    ThinkVantage Active Protection System (HKLM\...\{46A84694-59EC-48F0-964C-7E76E9F8A2ED}) (Version: 1.78.0.10 - Lenovo)
    ThinkVantage Fingerprint Software (HKLM\...\{F58DA859-016E-492D-A588-317D9BB28002}) (Version: 5.9.9.7282 - Authentec Inc.)
    Trend Micro OfficeScan Client (HKLM-x32\...\OfficeScanNT) (Version: 10.6.3205 - Trend Micro Inc.)
    Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version: - Yahoo! Inc.)

    ==================== Custom CLSID (selected items): ==========================

    (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)


    ==================== Restore Points =========================

    11-03-2015 12:32:01 Windows Update
    19-03-2015 12:48:27 Scheduled Checkpoint
    25-03-2015 12:39:41 Windows Update
    31-03-2015 10:41:33 Windows Update

    ==================== Hosts content: ==========================

    (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

    2013-08-22 21:25 - 2013-08-22 21:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts

    ==================== Scheduled Tasks (whitelisted) =============

    (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

    Task: {095758EC-A568-4A9C-AC35-7CC738738D69} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated)
    Task: {1A742845-8463-47A9-B5DD-5C60B86E88F7} - System32\Tasks\TVT\TVSUUpdateTask => C:\Program Files (x86)\Lenovo\System Update\tvsuShim.exe [2014-02-21] ()
    Task: {1FDF73A4-943C-4E0B-89A3-4C44F540C928} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-01-06] (Google Inc.)
    Task: {274470C5-9FD7-4F0A-BD07-D4B47730DD51} - System32\Tasks\RtHDVBg_Dolby => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2013-04-24] (Realtek Semiconductor)
    Task: {33E6A4EB-F26E-422D-9709-5CF9196E507A} - System32\Tasks\Dolby Selector => C:\Program Files (x86)\Dolby Home Theater v4\pcee4.exe [2012-08-31] (Dolby Laboratories Inc.)
    Task: {5164FAF8-11F6-4849-8E22-5A2244B77E0C} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office\Office15\msoia.exe [2014-01-21] (Microsoft Corporation)
    Task: {530291BB-3BA6-457C-AE73-A98FBBDFB715} - System32\Tasks\Microsoft\Windows\GroupPolicy\{A7719E0F-10DB-4640-AD8C-490CC6AD5202}
    Task: {6761FB49-865E-417A-990C-B541EFFE6BA4} - System32\Tasks\DriverNavigator Scheduled Scan => C:\Program Files\Easeware\DriverNavigator\DriverNavigator.exe [2013-11-11] (Easeware)
    Task: {79D86DD4-D236-4093-9D1B-8DC2883C7B94} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2015-02-13] (Microsoft Corporation)
    Task: {8C78261A-895F-4E8E-BC31-3FC2A967255F} - System32\Tasks\PMTask => C:\PROGRA~2\ThinkPad\UTILIT~1\PwmIdTsv.exe
    Task: {8D8D242A-7D82-4AEC-A3D6-160C65B281D4} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-12-30] (Microsoft Corporation)
    Task: {938E2354-E2FC-467E-A734-CD6F1ABCCC43} - System32\Tasks\RTKCPL => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [2013-05-13] (Realtek Semiconductor)
    Task: {9A113AAB-86B1-4FEF-AF9A-692BE94AD518} - System32\Tasks\Microsoft\Office\Office 15 Subscription Heartbeat => C:\Program Files\Common Files\Microsoft Shared\Office15\OLicenseHeartbeat.exe
    Task: {A3D118EF-D2ED-4114-92F9-F2708745F4AF} - System32\Tasks\Lenovo\Lenovo Settings Power => Rundll32.exe "C:\Program Files (x86)\ThinkPad\Utilities\PWMTR64V.dll",PwrMgrBkGndMonitor
    Task: {AF90D13C-CB15-4356-A8A1-A72655E7E57A} - System32\Tasks\{FB865FE7-CA75-41F8-B5B4-CAD2566FDDD3} => pcalua.exe -a C:\Users\norsuhaida\Downloads\QlikViewDesktop_x64Setup.exe -d C:\Users\norsuhaida\Downloads
    Task: {B1C0BBEC-034B-49EF-A80D-47FA1ED76FEF} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-01-06] (Google Inc.)
    Task: {B64FA8B0-83EA-4B8F-8D0E-82EBEEA46E61} - System32\Tasks\Synaptics TouchPad Enhancements => \Program Files\Synaptics\SynTP\SynTPEnh.exe [2013-06-11] (Synaptics Incorporated)
    Task: {B9C235A0-124D-4263-A374-575BE1428E8C} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office\Office15\msoia.exe [2014-01-21] (Microsoft Corporation)
    Task: {C20FD570-0E21-49F6-8EF1-4046A7EA278D} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
    Task: {C6A9C541-4733-4B04-8698-80AB6A423760} - System32\Tasks\Microsoft\Windows\GroupPolicy\{3E0A038B-D834-4930-9981-E89C9BFF83AA}
    Task: {D3A738D5-24D4-4A63-8FA3-A2A8BAD6A831} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-12-30] (Microsoft Corporation)
    Task: {E5565623-F931-4E4E-BA7C-2FF232F50E58} - System32\Tasks\Lenovo\Lenovo Customer Feedback Program 64 => C:\Program Files (x86)\Lenovo\Customer Feedback Program\Lenovo.TVT.CustomerFeedback.Agent.exe [2014-02-13] (Lenovo)
    Task: {FF5B7566-7187-4F0A-9A93-81CD25D81EC0} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2013-09-20] (Piriform Ltd)
    Task: C:\WINDOWS\Tasks\DriverNavigator Scheduled Scan.job => C:\Program Files\Easeware\DriverNavigator\DriverNavigator.exe
    Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    Task: C:\WINDOWS\Tasks\Synaptics TouchPad Enhancements.job => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

    ==================== Loaded Modules (whitelisted) ==============

    2014-01-03 15:42 - 2007-02-09 09:41 - 00014848 _____ () C:\WINDOWS\System32\KOAZXJ_L.dll
    2015-01-23 14:47 - 2013-10-23 15:24 - 00087600 _____ () C:\WINDOWS\System32\cpwmon64.dll
    2015-02-13 04:20 - 2015-02-13 04:20 - 00085832 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
    2015-02-13 04:20 - 2015-02-13 04:20 - 01346344 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
    2013-02-04 18:38 - 2013-02-04 18:38 - 00049368 _____ () C:\Program Files\Lenovo\Bluetooth Software\btwleapi.dll
    2015-03-06 14:31 - 2014-05-20 08:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
    2011-04-01 13:16 - 2011-04-01 13:16 - 00801792 _____ () C:\Program Files (x86)\Trend Micro\OfficeScan Client\sqlite3.dll
    2014-01-03 16:30 - 2012-03-02 16:35 - 00528384 _____ () C:\WINDOWS\OfficeService.exe
    2007-05-16 11:42 - 2007-05-16 11:42 - 00089088 _____ () C:\Program Files (x86)\Trend Micro\OfficeScan Client\zlibwapi.dll
    2010-04-22 23:54 - 2010-04-22 23:54 - 01719808 _____ () C:\Program Files (x86)\Trend Micro\OfficeScan Client\libprotobuf.dll
    2014-01-02 14:00 - 2014-09-05 07:47 - 00104960 ____N () C:\Program Files (x86)\ThinkPad\Utilities\US\PWMRT64V.dll
    2015-03-31 10:24 - 2015-01-27 23:29 - 08898720 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
    2014-01-02 14:00 - 2014-09-05 07:47 - 00104960 ____N () C:\Program Files (x86)\ThinkPad\Utilities\US\PWMRT64V.DLL
    2014-01-25 02:22 - 2014-01-25 02:22 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
    2013-06-21 15:42 - 2014-06-10 17:35 - 00470000 _____ () C:\Program Files (x86)\Lenovo\LocationAware\loctaskmgr.exe
    2013-06-21 15:42 - 2014-06-10 17:35 - 00014320 _____ () C:\Program Files (x86)\Lenovo\LocationAware\lpdagent.exe
    2014-01-02 14:02 - 2012-03-21 11:05 - 00051776 _____ () C:\Program Files\Realtek\Audio\HDA\FMAPP.exe
    2014-04-14 09:22 - 2015-02-24 09:27 - 00316576 _____ () C:\Program Files\Microsoft Office 15\root\office15\AppVIsvStream32.dll
    2015-03-31 10:24 - 2015-02-10 17:59 - 01032352 _____ () C:\Program Files\Microsoft Office 15\Root\Office15\ADDINS\UmOutlookAddin.dll
    2015-03-31 10:41 - 2015-03-14 18:12 - 01174856 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.101\libglesv2.dll
    2015-03-31 10:41 - 2015-03-14 18:12 - 00080200 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.101\libegl.dll
    2015-03-31 10:41 - 2015-03-14 18:12 - 09278792 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.101\pdf.dll
    2015-03-31 10:41 - 2015-03-14 18:12 - 14974280 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.101\PepperFlash\pepflashplayer.dll

    ==================== Alternate Data Streams (whitelisted) =========

    (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

    AlternateDataStreams: C:\Users\norsuhaida\Desktop\Stand.By.Me.Doraemon.2014.PPVRIP.720P.AAC.PFT.mkv:Mac_Metadata
    AlternateDataStreams: C:\Users\norsuhaida\Desktop\SW_DVD5_Project_Pro_2010w_SP1_64Bit_English_MLF_X17-76681.ISO.zip:Mac_Metadata
    AlternateDataStreams: C:\Users\norsuhaida\Downloads\noname (1).eml:OECustomProperty
    AlternateDataStreams: C:\Users\norsuhaida\Downloads\noname.eml:OECustomProperty

    ==================== Safe Mode (whitelisted) ===================

    (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


    ==================== EXE Association (whitelisted) ===============

    (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


    ==================== Other Areas ============================

    (Currently there is no automatic fix for this section.)

    HKU\S-1-5-21-863406254-517047585-1072006209-2986\Control Panel\Desktop\\Wallpaper ->
    DNS Servers: 172.16.40.201 - 172.16.40.203

    ==================== MSCONFIG/TASK MANAGER disabled items ==

    (Currently there is no automatic fix for this section.)


    ==================== Accounts: =============================

    Guest (S-1-5-21-717339041-1097284691-2028327393-501 - Limited - Disabled)
    superadmin (S-1-5-21-717339041-1097284691-2028327393-500 - Administrator - Enabled) => C:\Users\superadmin

    ==================== Faulty Device Manager Devices =============

    Name: Bluetooth Device (Personal Area Network)
    Description: Bluetooth Device (Personal Area Network)
    Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
    Manufacturer: Microsoft
    Service: BthPan
    Problem: : This device is disabled. (Code 22)
    Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (03/31/2015 00:38:03 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Faulting module name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Exception code: 0xc0000005
    Fault offset: 0x00004532
    Faulting process id: 0x109c
    Faulting application start time: 0xOfficeAgent.Exe0
    Faulting application path: OfficeAgent.Exe1
    Faulting module path: OfficeAgent.Exe2
    Report Id: OfficeAgent.Exe3
    Faulting package full name: OfficeAgent.Exe4
    Faulting package-relative application ID: OfficeAgent.Exe5

    Error: (03/31/2015 00:37:53 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Faulting module name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Exception code: 0xc0000005
    Fault offset: 0x00004532
    Faulting process id: 0xb40
    Faulting application start time: 0xOfficeAgent.Exe0
    Faulting application path: OfficeAgent.Exe1
    Faulting module path: OfficeAgent.Exe2
    Report Id: OfficeAgent.Exe3
    Faulting package full name: OfficeAgent.Exe4
    Faulting package-relative application ID: OfficeAgent.Exe5

    Error: (03/31/2015 00:37:43 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Faulting module name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Exception code: 0xc0000005
    Fault offset: 0x00004532
    Faulting process id: 0x1510
    Faulting application start time: 0xOfficeAgent.Exe0
    Faulting application path: OfficeAgent.Exe1
    Faulting module path: OfficeAgent.Exe2
    Report Id: OfficeAgent.Exe3
    Faulting package full name: OfficeAgent.Exe4
    Faulting package-relative application ID: OfficeAgent.Exe5

    Error: (03/31/2015 00:37:33 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Faulting module name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Exception code: 0xc0000005
    Fault offset: 0x00004532
    Faulting process id: 0x1bfc
    Faulting application start time: 0xOfficeAgent.Exe0
    Faulting application path: OfficeAgent.Exe1
    Faulting module path: OfficeAgent.Exe2
    Report Id: OfficeAgent.Exe3
    Faulting package full name: OfficeAgent.Exe4
    Faulting package-relative application ID: OfficeAgent.Exe5

    Error: (03/31/2015 00:37:23 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Faulting module name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Exception code: 0xc0000005
    Fault offset: 0x00004532
    Faulting process id: 0x350
    Faulting application start time: 0xOfficeAgent.Exe0
    Faulting application path: OfficeAgent.Exe1
    Faulting module path: OfficeAgent.Exe2
    Report Id: OfficeAgent.Exe3
    Faulting package full name: OfficeAgent.Exe4
    Faulting package-relative application ID: OfficeAgent.Exe5

    Error: (03/31/2015 00:37:13 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Faulting module name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Exception code: 0xc0000005
    Fault offset: 0x00004532
    Faulting process id: 0x178c
    Faulting application start time: 0xOfficeAgent.Exe0
    Faulting application path: OfficeAgent.Exe1
    Faulting module path: OfficeAgent.Exe2
    Report Id: OfficeAgent.Exe3
    Faulting package full name: OfficeAgent.Exe4
    Faulting package-relative application ID: OfficeAgent.Exe5

    Error: (03/31/2015 00:37:03 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Faulting module name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Exception code: 0xc0000005
    Fault offset: 0x00004532
    Faulting process id: 0x1308
    Faulting application start time: 0xOfficeAgent.Exe0
    Faulting application path: OfficeAgent.Exe1
    Faulting module path: OfficeAgent.Exe2
    Report Id: OfficeAgent.Exe3
    Faulting package full name: OfficeAgent.Exe4
    Faulting package-relative application ID: OfficeAgent.Exe5

    Error: (03/31/2015 00:36:53 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Faulting module name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Exception code: 0xc0000005
    Fault offset: 0x00004532
    Faulting process id: 0x1b48
    Faulting application start time: 0xOfficeAgent.Exe0
    Faulting application path: OfficeAgent.Exe1
    Faulting module path: OfficeAgent.Exe2
    Report Id: OfficeAgent.Exe3
    Faulting package full name: OfficeAgent.Exe4
    Faulting package-relative application ID: OfficeAgent.Exe5

    Error: (03/31/2015 00:36:43 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Faulting module name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Exception code: 0xc0000005
    Fault offset: 0x00004532
    Faulting process id: 0x1318
    Faulting application start time: 0xOfficeAgent.Exe0
    Faulting application path: OfficeAgent.Exe1
    Faulting module path: OfficeAgent.Exe2
    Report Id: OfficeAgent.Exe3
    Faulting package full name: OfficeAgent.Exe4
    Faulting package-relative application ID: OfficeAgent.Exe5

    Error: (03/31/2015 00:36:33 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Faulting module name: OfficeAgent.Exe, version: 2012.1.10.0, time stamp: 0x2a425e19
    Exception code: 0xc0000005
    Fault offset: 0x00004532
    Faulting process id: 0x1124
    Faulting application start time: 0xOfficeAgent.Exe0
    Faulting application path: OfficeAgent.Exe1
    Faulting module path: OfficeAgent.Exe2
    Report Id: OfficeAgent.Exe3
    Faulting package full name: OfficeAgent.Exe4
    Faulting package-relative application ID: OfficeAgent.Exe5


    System errors:
    =============
    Error: (03/31/2015 10:59:39 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
    Description: The Trend Micro Unauthorized Change Prevention Service service depends on the tmactmon service which failed to start because of the following error:
    %%1068

    Error: (03/31/2015 10:59:39 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
    Description: The tmactmon service depends on the tmevtmgr service which failed to start because of the following error:
    %%1068

    Error: (03/31/2015 10:59:39 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
    Description: The tmevtmgr service depends on the tmcomm service which failed to start because of the following error:
    %%1305

    Error: (03/31/2015 10:59:39 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The tmcomm service failed to start due to the following error:
    %%1305

    Error: (03/31/2015 10:59:39 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The tmcomm service failed to start due to the following error:
    %%1305

    Error: (03/31/2015 10:59:39 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
    Description: The Trend Micro Unauthorized Change Prevention Service service depends on the tmactmon service which failed to start because of the following error:
    %%1068

    Error: (03/31/2015 10:59:39 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
    Description: The tmactmon service depends on the tmevtmgr service which failed to start because of the following error:
    %%1068

    Error: (03/31/2015 10:59:39 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
    Description: The tmevtmgr service depends on the tmcomm service which failed to start because of the following error:
    %%1305

    Error: (03/31/2015 10:59:39 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The tmcomm service failed to start due to the following error:
    %%1305

    Error: (03/31/2015 10:59:39 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The tmcomm service failed to start due to the following error:
    %%1305


    Microsoft Office Sessions:
    =========================

    ==================== Memory info ===========================

    Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz
    Percentage of memory in use: 28%
    Total physical RAM: 8036.17 MB
    Available physical RAM: 5716.38 MB
    Total Pagefile: 9316.17 MB
    Available Pagefile: 6724.54 MB
    Total Virtual: 131072 MB
    Available Virtual: 131071.79 MB

    ==================== Drives ================================

    Drive c: () (Fixed) (Total:119.69 GB) (Free:63.85 GB) NTFS
    Drive d: (New Volume) (Fixed) (Total:117.93 GB) (Free:96.95 GB) NTFS
    Drive e: () (Removable) (Total:7.2 GB) (Free:3.24 GB) FAT32
    Drive f: (My Passport) (Fixed) (Total:931.48 GB) (Free:625.06 GB) NTFS

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (Size: 238.5 GB) (Disk ID: E9BB3AF6)

    Partition: GPT Partition Type.

    ========================================================
    Disk: 1 (Size: 7.2 GB) (Disk ID: 00000000)

    Partition: GPT Partition Type.

    ========================================================
    Disk: 2 (MBR Code: Windows XP) (Size: 931.5 GB) (Disk ID: 00023F15)
    Partition 1: (Not Active) - (Size=931.5 GB) - (Type=07 NTFS)

    ==================== End Of Log ============================
     

    Attached Files:

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