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Keyboard/Mouse functionality

Discussion in 'All Other Software' started by rqdth1, Jan 26, 2015.

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  1. rqdth1

    rqdth1 Thread Starter

    Joined:
    Sep 11, 2007
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    I have a Dell laptop of an unknown variety running on Windows 8.1. My problem is, if I hit a key, there's a delay before the touchpad and buttons become functional again. My brother suggested not making the mouse disappear when typing, but that didn't work. Is it possible to change this or is it just how it is?
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
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    First Name:
    Frank
    According to your computer specs, you appear to have a Dell Inspiron 15R 5537 laptop.

    What's the "service tag" number and/or "express service code" number on it?

    That'll confirm its identity and allow its support site to be accessed.

    ------------------------------------------------------
     
  3. rqdth1

    rqdth1 Thread Starter

    Joined:
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    The service tag reads: 1N5NQZ1
    Express tag is: 3577010509
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
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    First Name:
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    Here is the Dell support site that's assigned only to your Dell Inspiron 15R 5537 laptop.

    You should add and save this site in your browser's favorites/bookmarks list so you can quickly refer to it when needed.

    According to its original configuration, it shipped in April 2014 in the U.S.A. and came with Windows 8 64-bit.

    ---------------------------------------------------------

    I've never used Windows 8, so I'm not familiar with its settings.

    Have you gone into the properties window for the keyboard and the mouse and checked their settings?

    It appears to have a Synaptics (Dell) touchpad.

    --------------------------------------------------------
     
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