keyboard not working properly

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aftbkrish

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Sep 29, 2018
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I got a Dell Inspiron 3000 series pc running on windows 10 pro 64 bit. its keyboard is not working properly.
sometimes when I press a key nothing happens. but sometimes when I press a key it's typing the letter over and over again. when I connected an external keyboard, it has the same problem. also, the trackpad is not working properly too. now I can't even log in to my pc. Please help. And also my pc keeps turning off itself unexpectedly.
 

aftbkrish

Thread Starter
Joined
Sep 29, 2018
Messages
2
I tried all things. None of it working. even the external keyboard is not working. I was running windows 8.1. but because of this, I installed windows 10 pro and it didn't solve my problem. Now I can't even log into my pc.
 
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