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Keyboard not working

Discussion in 'Hardware' started by kobusdt7, Oct 16, 2018.

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  1. kobusdt7

    kobusdt7 Thread Starter

    Joined:
    Oct 16, 2018
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    So I bought a new notebook from Dell and whenever I type a certain key it shows a different character. I tried changing language, keyboard and num lock on and off, also reset the computer and tried pressing alt+ctrl etc. nothing worked, any help??
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    First Name:
    Chuck
    Hi kobusdt7, and welcome to TSG.

    I would suggest you contact Dell support right away to determine if the problem is defective hardware. If that is the case you should be able to get the notebook repaired or replaced under the new product warranty.
     
  3. managed

    managed Trusted Advisor Spam Fighter

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    Allan
    In case it's something simple what model Dell laptop is it ? What key do you get and what should it be ?
     
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