Keyboard not working

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kobusdt7

Thread Starter
Joined
Oct 16, 2018
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1
So I bought a new notebook from Dell and whenever I type a certain key it shows a different character. I tried changing language, keyboard and num lock on and off, also reset the computer and tried pressing alt+ctrl etc. nothing worked, any help??
 

cwwozniak

Chuck
Moderator
Joined
Nov 28, 2005
Messages
68,748
Hi kobusdt7, and welcome to TSG.

I would suggest you contact Dell support right away to determine if the problem is defective hardware. If that is the case you should be able to get the notebook repaired or replaced under the new product warranty.
 

managed

Allan
Moderator
Joined
May 24, 2003
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15,076
In case it's something simple what model Dell laptop is it ? What key do you get and what should it be ?
 
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