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Keyboard numbers

Discussion in 'Hardware' started by Goodman Griffin, Feb 19, 2001.

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  1. Goodman Griffin

    Goodman Griffin Thread Starter

    Joined:
    Feb 19, 2001
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    Using Windows 98 with Microsoft Internet Keyboard. All current upgrades installed. Pentium III processor. MS Optical Intellimouse.

    Everything works fine except the number pad on the right side of the keyboard. NumLock is on but nothing transmits to programs when a key is depressed. With numlock off, keypad functions work normally as arrow keys. Numbers keys at top of board work okay too.

    Tried upgrading with latest MS drivers for both keyboard and mouse and pouring over startup BIOS options but no joy - same ole, same ole.

    Any suggestions?
     
  2. LarryCore

    LarryCore

    Joined:
    Aug 26, 1999
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    1) Try in DOS - boot from floppy and see if they work.

    2) Try in Safe Mode to see if they work.

    Let us know.
     
  3. Goodman Griffin

    Goodman Griffin Thread Starter

    Joined:
    Feb 19, 2001
    Messages:
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    Per your suggestion, num-pad keys responded okay when booted from a DOS system disk, or in DOS mode (Start-shutdown-boot in DOS mode). Didn't have a ready way to try safe mode, but I think that would do it too.

    In DOS mode, and with Num Lock on, I got numbers showing on the screen when a num pad key was depressed. Wth Num Lock off, the directional arrows responded normally.

    Alas, when booting up normally on Windows 98 again, the number pad features were again absent.

    Does that mean there's something about Windows config that's wrong?
     
  4. LarryCore

    LarryCore

    Joined:
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    To test Safe Mode - go to Start, Run and type in MSCONFIG. Click on Advanced, then choose Startup Menu. Reboot, and from the menu that now pops up, choose Safe Mode.

    This is certainly a software issue. Something in the driver for your keyboard, or in Windows. Safe Mode will help us tell which one.

    Did you install any special software for the keyboard?
     
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