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Keyboard Problem

Discussion in 'Hardware' started by TGSUser123, Jan 4, 2015.

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  1. TGSUser123

    TGSUser123 Account Closed Thread Starter

    Joined:
    Jul 12, 2012
    Messages:
    64
    Hello!
    After 3-9 hours trying to recover my HP computer, it finally worked!
    Well, I got another problem arising.


    The down key is not working and has been for over an week. Yesterday, I tried using another keyboard, worked. Could it be internal? Anyway, heres my SYSInfo
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1 with Bing, 64 bit
    Processor: Intel(R) Celeron(R) CPU N2830 @ 2.16GHz, Intel64 Family 6 Model 55 Stepping 8
    Processor Count: 2
    RAM: 3986 Mb
    Graphics Card: Intel(R) HD Graphics, -2038 Mb
    Hard Drives: C: Total - 452819 MB, Free - 422561 MB; D: Total - 23075 MB, Free - 2300 MB;
    Motherboard: Hewlett-Packard, 233F
    Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,272
    First Name:
    Derek
    if one keyboard works & one doesn't then it will not be computer related but will 100% be a fault on the keyboard
    it might be something as simple as crumb stuck underneath the key or jammed between the key and the casing. But experience generally suggests that a new keyboard will be needed
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,633
    First Name:
    Frank
    Disregard my reply. It's for his Dell Dimension 8200. Both threads are for keyboard issues, so that threw me off.

    --------------------------------------------------------
     
  4. TGSUser123

    TGSUser123 Account Closed Thread Starter

    Joined:
    Jul 12, 2012
    Messages:
    64
    flavalee, its for my HP notebook, not my desktop. :confused:
     
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