Keyboard Problem

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TGSUser123

Thread Starter
Account Closed
Joined
Jul 12, 2012
Messages
64
Hello!
After 3-9 hours trying to recover my HP computer, it finally worked!
Well, I got another problem arising.


The down key is not working and has been for over an week. Yesterday, I tried using another keyboard, worked. Could it be internal? Anyway, heres my SYSInfo
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 with Bing, 64 bit
Processor: Intel(R) Celeron(R) CPU N2830 @ 2.16GHz, Intel64 Family 6 Model 55 Stepping 8
Processor Count: 2
RAM: 3986 Mb
Graphics Card: Intel(R) HD Graphics, -2038 Mb
Hard Drives: C: Total - 452819 MB, Free - 422561 MB; D: Total - 23075 MB, Free - 2300 MB;
Motherboard: Hewlett-Packard, 233F
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
if one keyboard works & one doesn't then it will not be computer related but will 100% be a fault on the keyboard
it might be something as simple as crumb stuck underneath the key or jammed between the key and the casing. But experience generally suggests that a new keyboard will be needed
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,936
Disregard my reply. It's for his Dell Dimension 8200. Both threads are for keyboard issues, so that threw me off.

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