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Keyboard Problems

Discussion in 'Hardware' started by Janetorozco, Jul 27, 2019.

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  1. Janetorozco

    Janetorozco Thread Starter

    Joined:
    Jul 27, 2019
    Messages:
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    Space bar, b, and n keys not working — in any app — on Lenovo T450s laptop (running windows 10). Was sporadically not working yesterday, and today not at all — and I have 3 reports to write! I’ve tried, as per all the information I found via Googling:


    - Confirming that sticky keys are not on

    - Using dust off to confirm that there’s no dirt interfering (I keep my keyboard very clean)

    - Confirming that most updated keyboard driver is installed, then uninstalling it to let it reinstall.

    - Confirming that all Windows updates done.


    Anything else I can try or do I need a new computer? This one is past warranty period but was working perfectly. Thanks so much.
     
  2. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
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    First Name:
    Allan
    Hi and welcome to TSG.

    Try disconnecting and reconnecting the keyboard cables, this video should help you to do that. It shows how to replace the keyboard, which you might need to do if re-seating the cables doesn't help.

     
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