keyboard quit working...not the keyboard that is the issue.

[RavenMacLean]

ok...so, i'm forced to use this onscreen keyboard, because my keyboard suddenly stopped working . tried switching it with another one i know works, and had the same problem with it, so, that rules out the keyboard it's self as having the issue. tried a sys restore...same prob. tried reinstalling windows, still have the problem. i have a driver for my texas instruments usb ports that is reading not successfully installed but i can't seem to find the driver 4 it anywhere, because they claim win 7 installs it automatically...but it obviously didn't. i have tried switching usb ports, tried pulling out the usb to the keyboard restarting, then plugging back in, and still have this issue. can anyone please help? ps: not getting error messages, and the keyboard claims "this device is working properly"

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 64 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+, AMD64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 5119 Mb
Graphics Card: NVIDIA GeForce GT 520, 1023 Mb
Hard Drives: C: Total - 953859 MB, Free - 659879 MB;
Motherboard: Acer, EM61SM/EM61PM
Antivirus: None

 

[4778]

Hello, Are any lights visible on the keyboard? If so, and your keyboard is not working, Try adjusting the connector for your keyboard and check the wiring, especially, if your connecting wire is in a stressed position.( i.e. bend
or crooked)
Let me know if this post is was helpful.

 

[RavenMacLean]

it is a nearly new keyboard, so the wires are not kinked or worn. i have already confirmed the issue is NOT the keyboard it's self, because i hooked one up that i know for a fact works, and it still has the same issue of the spacebar, & the "n" & "j" keys not working. the other keys work. and this problem, happened exactly the same on both keyboards.