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Keyboard stops responding - then crash!

Discussion in 'Windows XP' started by CellarDweller, Oct 19, 2003.

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  1. CellarDweller

    CellarDweller Thread Starter

    Joined:
    Feb 28, 2002
    Messages:
    241
    I'm posting on behalf of my brother, whose PC just went down, so I
    can only tell you what he told me. Hope it's enough.

    He has a Dell machine with XP Home on it. He logged into his XP
    account, and when he started to log onto his AOL account, the
    keyboard stopped responding.
    He decided to reboot, but it didn't reboot. There was lots of
    activity on the HD going on, but nothing appeared on the monitor.
    In fact, the monitor goes into standby mode after a few seconds.
    I'm assuming that's because it can't communicate with the PC.

    He noticed the CD-ROM drive light was flashing a lot, so he put a
    music CD in it, thinking that it might for some reason help... (??)
    But now the CD won't eject, not even manually.

    So there he is with a PC that won't boot, not even to post, and a
    stuck CD drive. All he gets is HD activity that goes nowhere.

    Would anyone know anything at all that might have caused this?
    I know it's vague, but I wanted to try for his sake. His job depends
    on it, so I'm trying any angle I can think of to help him.

    Thanks,

    CD
     
  2. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    It sounds like a major failure.

    The "keyboard stopped responding" was probably the computer itself not responding.

    These things can happen for a number (a large number) of things, so it would be pure speculation to suggest what.

    The fact that the HDD has activity suggests the CPU runs, but no output on the monitor suggests a primary fault in the system at a fundamental level.

    Are there any beeps as it starts? The number and pattern indicate the type of problem.
     
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