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keyboard suddenly not working.

Discussion in 'Hardware' started by xroxis01, Nov 14, 2011.

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  1. xroxis01

    xroxis01 Thread Starter

    Nov 14, 2011
    i had to move my computer to another room so i unplugged everything on it including the keyboard. when i open my computer, the keyboard wasn't working. i looked on the back and saw it was plugged in the mouse ps2 since my mouse is usb. so, i placed it back to the keyboard ps2. it still doesn't work, so i restarted my computer but it still doesn't work.

    my solutions....
    use another keyboard that is working. did not work
    go to device manager and uninstall HID Keyboard Device, then press scan for hardware changes to re-install itself. did not work
    tried updating driver software. did not work

    i just saw the location in the properties of HID Keyboard Device is "on USB Human Interface Device" but my keyboard is ps2.
  2. nickgr5


    Oct 22, 2011
    Can you at least reach the BIOS (press Del or F12/F2 during startup) before Windows starts?
    One thing you can try is resetting the BIOS settings; open your computer's case and remove the round CMOS battery which is placed on the motherboard. Also, you can try borrowing a USB keyboard or even using a PS/2 to USB Converter (shouldn't cost more than $1-2) to see if that helps.
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