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Keyboard & Trackpad Not Functioning

Discussion in 'Apple Mac' started by DiscoDano, Nov 11, 2016.

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  1. DiscoDano

    DiscoDano Thread Starter

    Joined:
    Nov 11, 2016
    Messages:
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    First time user of this site.

    I have a MacBook Pro (Retina, 13-inch, Mid 2014) laptop. Two months ago the keyboard and trackpad started to not function at times. After a few days they both completely quit working. I brought it into the Apple Store and they ran test and could not identify a fix and asked that I have them send it in (I will do that, but there is a cost and I will be without my work laptop for a week).

    I have everything updated (operating system, applications).

    I can still use the laptop with external keyboard and mouse (both bluetooth connections).

    Has anyone heard of this type of issue and know of a fix? Or is my best option to send it into Apple?

    Thanks for any thoughts and happy to provide additional information if that may be helpful.

    Dan
     
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