keyboard trouble

[shaka001]

i have been given a laptop to fix today and i'm having trouble getting the keyboard to work properly, the issue with the keyboard is not in the typing itself but the fact that somehow, some of the key functions have been switched to other keys for instance if i press shift and 2 key its supposed to bring up the " function but instead its @ so i'm in a bit of a pickle here i don't know what to do about this

 

[Triple6]

Check and change your keyboard to US English, seems like it may have switched to French or another language. Remove any languages you don't need. See here: http://support.microsoft.com/kb/258824

 

[managed]

I think it needs to be set to UK English if it's already set to US English.

 

[vembutech]

May be here check this http://support.microsoft.com/kb/306560 which may get you with some assistance.

 

[managed]

Uk keyboard has the " character on the 2 key which is what OP wants, so default keyboard needs to be changed in Control Panel (small icon view) > Region and language > Keyboards and languages tab > Change keyboards button > use drop down arrow and select 'English (United Kingdom) - United Kingdom'

Not the easiest setting to find.

Also if the US (or any other) keyboard is also on the list in the lower pane pressing Ctrl + Shift keys will switch between the 2 keyboard layouts ! If you don't want both layouts the fix is to click to highlight the unwanted layout and click Remove button.

 

[shaka001]

omg guys so sorry for keeping you waiting yes that is exactly what i needed to do i changed it to english uk and it work just fine now

 

[managed]

No problem, glad you got it fixed.