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Keyboard will not respond

Discussion in 'Hardware' started by kkproulx, Sep 28, 2008.

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  1. kkproulx

    kkproulx Thread Starter

    Joined:
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    Messages:
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    My daughter brought me her laptop to try to fix. It is an HP pavilion zv5000. Windows xp will power up but the keyboard is not responding. I am stuck at entering her password to get into Windows. Any suggestions on what to try to get past this? Thanks for any help!
     
    kkproulx, Sep 28, 2008
    #1
  2. Triple6

    Triple6 Moderator

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    First Name:
    Rob
    Does the keyboard work to enter the BIOS of the laptop or to bring up the Windows startup menu to enter Safe Mode?

    As a last resort you can try a USB keyboard.
     
    Triple6, Sep 28, 2008
    #2
  3. kkproulx

    kkproulx Thread Starter

    Joined:
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    Messages:
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    No it will not allow me to press F8 to go to safe mode. I will buy a new keyboard and see if that works. I've found some cheap on ebay. Thanks.
     
    kkproulx, Sep 28, 2008
    #3
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