Kicked off the network

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Cluelessmom

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Jul 14, 2007
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Just moved in to a new home and didn't have this problem before the move. We have a new internet company but all other computers work with it, including other wireless ones. My laptop works if I'm hardwired in, but not through my linksys wireless router.

I can get on the network, but it kicks me off after a few minutes. The only way I can get back on, is to click "repair" and then toggle my windows firewall settings. I have no clue why this works, but then I get kicked off after a few minutes, and have to do it all over again. It makes no difference whether I toggle on to off, or off to on. The toggle just lets the repair go through from wherever it got stuck.

Ran anti virus software and nothing came up. Downloaded a new reg key, and that didn't work either. We're at a loss here. Help!
 

TerryNet

Terry
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Mar 23, 2005
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Does this happen at the same location(s) where other computers work fine on wireless?
 
Joined
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Did you disable the power management on the network card? By default, on laptops, Windows will turn off a network device to save power.

Courtney sends....
 

Cluelessmom

Thread Starter
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Jul 14, 2007
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Yes, the other computers, including laptops work fine in the same area. Also, power management is not an issue because the device is plugged in on ac. I remain stumped.
 

TerryNet

Terry
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Mar 23, 2005
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Please show an ipconfig /all for when working and for after kicked off.

Start, Run, CMD, OK to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

JohnWill

Retired Moderator
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Oct 19, 2002
Messages
106,429
Are you using the laptop internal wireless, or an add-on PCMCIA or USB wireless adapter? If you're using the wireless adapter's connection manager, did you disable WZC in Windows services?
 
Joined
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Sometimes the wireless will get turned off regardless of the power source.
Try downloading a large file that will take more than 'a few minutes' to complete. This will keep the wireless interface busy so it won't turn off due to no activity.

If it stays connected - Power management issue
If it disconnects - Other issue
 
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