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Kies 3 installation issues

Discussion in 'Windows 7' started by chcrow, Mar 6, 2015.

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  1. chcrow

    chcrow Thread Starter

    Joined:
    Mar 6, 2015
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD Phenom(tm) II P960 Quad-Core Processor, AMD64 Family 16 Model 5 Stepping 3
    Processor Count: 4
    RAM: 3834 Mb
    Graphics Card: AMD M880G with ATI Mobility Radeon HD 4250, 256 Mb
    Hard Drives: C: Total - 462802 MB, Free - 151873 MB; D: Total - 13832 MB, Free - 1548 MB;
    Motherboard: Hewlett-Packard, 1664
    Antivirus: Webroot SecureAnywhere, Updated and Enabled

    I have been trying on and off to install Kies 3 software to be able to sync my phone and save my info. During installation, the setup crashes and displays the error message, Failed to load DLL:MSSetupAddinDll

    Did an online chat with Samsung techs where they tried to remotely install it and when it did the same thing to them, they bailed and left me hanging with a customer satisfaction survey. LOL.
     
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