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Killing the unkillable process: windvr.exe???

Discussion in 'Windows XP' started by boutros, Feb 16, 2005.

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  1. boutros

    boutros Thread Starter

    Joined:
    Oct 23, 2004
    Messages:
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    hello,

    i write this after much searching the web and no luck. I have an msi tv card and the software is a custom version of intervideos dvr software version 2. On two separate occasions this software has crashed leaving an unkillable process, which is eating b/tw 97/100% of the processor power. The process is windvr.exe. I have tried to kill it via task manager. Via the taskkill command in XP; using using /F with both /Im and /pid. I have tried to kill it using the program process explorer from sysinternals, pskill from sysinternals and the following command also, ntsd -p [pid] -c "q" . None of these worked.

    I tried to log- off and restart the sys and could do neither, i finally had to do a hard reset from the front of the computer.

    Any clue how to kill nasty creatures such as these!

    Thanks for your help,
    Boutros
     
  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Do you know what debugger your system is using (If not, it is probably Dr. Watson)?

    The most common cause of the "unkillable" process is that a debugger has attached itself to the process. You might try disabling Dr. Watson to see if that helps with the killing problem.

    To disable him (and any other debugger you may use, including Debugging Tools for Windows from Microsoft), run regedit and delete this key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AeDebug

    If you later decide to re-enable Dr. Watson, you can do so by going to Start > Run, and typing:
    drwtsn32 -i <Enter>

    Or, if you use DTFW,
    C:\Program Files\Debugging Tools For Windows\windbg -I

    But this thing shouldn't be causing these problems in the first place. See if there is an update or contact their technical support.
     
  3. boutros

    boutros Thread Starter

    Joined:
    Oct 23, 2004
    Messages:
    20
    hello Elvandil,

    thank you for this info. I am now in the process of emailing tech support at MicroStar. I do have the latest drivers/software. Hopefully i will not have this problem again. But if i do i shall try your solution.

    This is unfortunately the only software i have had on XP home and pro that has crashed regularly. Maybe 4 or 5 times on XP home and 2x now on a frsh XP pro install! Off to mail tech support and see if there is any decent freeware/opensource pvr/tuner software.

    Thanks again,
    Boutros
     
  4. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    It definitely sounds like defective software all right. Hopefully they have some ideas for you. If not, they probably won't be in business long.

    Good luck. (The next time it happens, see if drwtsn32 is in the task list, just out of curiosity.)
     
  5. boutros

    boutros Thread Starter

    Joined:
    Oct 23, 2004
    Messages:
    20
    hello again,

    I have had much good luck w/MSI mobos over the yrs. And i just hit the msi forums and apparently it is well known/discussed that the hardware is sweet and that the software is really crappy. great!:)

    also, i forgot to mention that i did not notice dr watson running on the last crash.

    Thanks again,
    Boutros
     
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