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Known issues with VM SuperHub 2 And HP pavillion?

Discussion in 'Networking' started by B3nj0, Feb 2, 2015.

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  1. B3nj0

    B3nj0 Thread Starter

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    Hi All,

    I'm having persistent trouble connecting to my home network.

    Let me try and describe what's happening...

    I switch on my laptop, a HP Pavillion (running the most recent windows 8 update) and attempt to connect to my home network. The network name is displayed with a white cross through a red circle. I'm prompted to enter the security key since "Some information has changed since the last time you connected. We need additional information to complete the connection". Ok, that's strange... I enter the security key and then receive the message "The network security key isn't correct. Please try again".

    Let me confirm, the security key IS correct.

    From here the only way I can connect is to reset the router, restart my laptop and start over.

    Previous attempts to fix this have included changes to power management settings, manually adding a network, confirmed the router is running the latest update.

    There are multiple devices successfuly connected here at home. In addition this problem doesn't occur when connecting to say my parents network or the library.

    Please, any suggestions will be greatly received, this is beginning to drive me mad.
     
  2. CoolBurn

    CoolBurn

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  3. B3nj0

    B3nj0 Thread Starter

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    My home network doesn't even show in 'Known networks'...
     
  4. CoolBurn

    CoolBurn

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    Are you using HP wireless assistant to connect?
    Could also be called Wireless Services Manager or HP Intelligent Management.
     
  5. B3nj0

    B3nj0 Thread Starter

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    I'm not using HP wireless assistant to connect but perhaps I could try. Ill also search the above.

    Any more suggestions folks?

    Thanks.
     
  6. armadillo_

    armadillo_

    Joined:
    Jan 31, 2015
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    Check in your access point/router for your Wifi encryption type. Your encryption type should be AES, TKIP or TKIP+AES. (if you don't know, just try all the three...)

    Follow this guide to connecting to your wireless network and configuring your encryption type: http://r1.umkc.edu/wireless/Windows8.asp
     
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