Known issues with VM SuperHub 2 And HP pavillion?

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

B3nj0

Thread Starter
Joined
Feb 2, 2015
Messages
3
Hi All,

I'm having persistent trouble connecting to my home network.

Let me try and describe what's happening...

I switch on my laptop, a HP Pavillion (running the most recent windows 8 update) and attempt to connect to my home network. The network name is displayed with a white cross through a red circle. I'm prompted to enter the security key since "Some information has changed since the last time you connected. We need additional information to complete the connection". Ok, that's strange... I enter the security key and then receive the message "The network security key isn't correct. Please try again".

Let me confirm, the security key IS correct.

From here the only way I can connect is to reset the router, restart my laptop and start over.

Previous attempts to fix this have included changes to power management settings, manually adding a network, confirmed the router is running the latest update.

There are multiple devices successfuly connected here at home. In addition this problem doesn't occur when connecting to say my parents network or the library.

Please, any suggestions will be greatly received, this is beginning to drive me mad.
 
Joined
Dec 5, 2013
Messages
1,768
Are you using HP wireless assistant to connect?
Could also be called Wireless Services Manager or HP Intelligent Management.
 

B3nj0

Thread Starter
Joined
Feb 2, 2015
Messages
3
I'm not using HP wireless assistant to connect but perhaps I could try. Ill also search the above.

Any more suggestions folks?

Thanks.
 
Joined
Jan 31, 2015
Messages
12
Check in your access point/router for your Wifi encryption type. Your encryption type should be AES, TKIP or TKIP+AES. (if you don't know, just try all the three...)

Follow this guide to connecting to your wireless network and configuring your encryption type: http://r1.umkc.edu/wireless/Windows8.asp
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top