- Nov 23, 2003
Hey guys, I'm wondering if anyone can tell me what is wrong here with this problem I'm dealing with. I have windows 98 and I have kodak easyshare software installed on my computer. Everything's been working well until the other day when I went to download some photos. Normally, I bring up the kodak easyshare software, then plug my usb cable to the camera port and then turn my camera on and automatically it starts to transfer photos on my computer. Well, now I'm having a problem all of a sudden. The other day I did everything and nothing happened, after I plugged in the camera... nothing happened. So, I unplugged it and plugged it back, still nothing happened. Then a window popped up and said something about not reaching device. So, I rebooted. I went to try it again and this time, my computer got stuck and I went to ALT CTL DEL, and saw that MSGSRV32 wasn't responding. I could barely move the mouse so I used enter and got that off. Then, my software wasn't responding then blue screen came up... I then had to reboot. I kept trying and the same thing kept happening. Finally, I tried something different. Instead of turning the camera on after I plugged it in, I turned the camera on first and then for some odd reason, the photos started transferring but then my computer froze up so I had to restart it. I tried once more, by turning the camera on first then plugging it in and I got the photos transferred without a problem. Just now, I tried again... having the same problem. So, I'm just wondering if anyone here can tell me what the problem is. I repaired the software instead of uninstalling it first to see if that would work, still not helping. So, maybe someone can help me. Thanks in advance.