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Solved Lagging windows explorer, web browsing, youtube video

Discussion in 'Windows 10' started by WishItWorked, Jul 31, 2018.

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  1. WishItWorked

    WishItWorked Thread Starter

    Joined:
    Jul 31, 2018
    Messages:
    2
    Hi,
    I have been experiencing lagging on many processes while operating my computer.
    Dragging windows around lags, refreshing thumbnails in windows explorer and scrolling is super slow. Browsing the web on Chrome also is very slow. Websites take a while to load. When I scroll it stutters and take a moment to refresh or update. If I toggle through tabs it takes a moment to switch, and then if I return to a previously rendered tab, it is blank and takes moment to render on screen again. Playing YouTube videos can often stutter (while the sound continues to play fine). The internet works fine...I have done speed tests and browse super fast on my mobile devices.

    Strange thing is I can play games like Overwatch and experience no lagging or trouble

    First thing I did was to update my NVidia drivers. That seemed to help for a few hours. Then problem returned. I did this multiple times...and each time it seemed to help for a bit.
    Then I updated Windows...no help.

    Eventually I replaced my graphics card with a brand new one (the old one was 4 years old)
    This actually seemed to fix my problem! For a about 10 days the problem was completely gone.
    Now it has returned exactly as before.

    Maybe I just need to upgrade my entire PC?

    Thanks for any tips that might help!

    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, Intel64 Family 6 Model 60 Stepping 3
    Processor Count: 8
    RAM: 32708 Mb
    Graphics Card: NVIDIA GeForce GTX 1050 Ti, -1 Mb
    Hard Drives: C: 231 GB (40 GB Free); F: 1863 GB (920 GB Free);
    Motherboard: ASUSTeK COMPUTER INC., Z97-PRO(Wi-Fi ac)
    Antivirus: Avast Antivirus, Enabled and Updated
     
    Last edited: Jul 31, 2018
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    20,784
    Try it with the included windows defender as an AV rather than AVAST
    Third party AV`s often cause problems on 10
    They are usually OK until a series of updates to 10 and then present all manner of problems, especially after 10 has a major system update
    If I am wrong you can always reinstall AVAST
    Disable all AVAST shields then uninstall and REBOOT
    The run Avast removal tool
    https://www.avast.com/en-gb/uninstall-utility
    REBOOT
    check Defender is running and the indicator icon is green
    Update it
    and test the system
     
    AmateurJohn likes this.
  3. WishItWorked

    WishItWorked Thread Starter

    Joined:
    Jul 31, 2018
    Messages:
    2
    Oooh wow. So far so good! It seems everything is back to normal and super speedy.
    I guess I did not need to buy a new graphics card after all.
    I would have never guest it could be my antivirus software.
    Thanks!!
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    20,784
    Cheers
    Yes indeed many problems reported on 10 with Avast
    Mainly as I said following major windows updates
    Defender is adequate for most people
    If you feel your browsing is not as safe as perhaps it could be or should be and that is not in any manner meant to be insulting then always ensure it is updated.
    You can open Defender and click update at anytime
    AND carry out regular scans - a quick scan is all that is required, unless that finds something when a full scan should then be instructed.
     
    AmateurJohn likes this.
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