Lan cable connected but no internet access

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

kathir46

Thread Starter
Joined
Dec 30, 2012
Messages
1
Windows Network Diagnostics
Publisher details
Issues found "Local Area Connection" doesn't have a valid IP configuration
"Local Area Connection" doesn't have a valid IP configuration

Detected
Reset the "Local Area Connection" adapter
Not run

Investigate router or broadband modem issues
Not run

Issues found
Detection details
6
"Local Area Connection" doesn't have a valid IP configuration Detected

Reset the "Local Area Connection" adapter Not run
This can sometimes resolve an intermittent problem.
Investigate router or broadband modem issues Not run
If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.



Detection details



Diagnostics Information (Network Adapter)
Details about network adapter diagnosis: Network adapter Local Area Connection driver information: Description . . . . . . . . . . : Realtek PCIe GBE Family Controller Manufacturer . . . . . . . . . : Realtek Provider . . . . . . . . . . . : Realtek Version . . . . . . . . . . . : 7.38.113.2011 Inf File Name . . . . . . . . . : C:\Windows\INF\oem16.inf Inf File Date . . . . . . . . . : Friday, 14 January, 2011 9:55:58 AM Section Name . . . . . . . . . : RTL8168E.ndi Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_06 Instance Status Flags . . . . . : 0x180200a Device Manager Status Code . . : 0 IfType . . . . . . . . . . . . : 6 Physical Media Type . . . . . . : 14

Network Diagnostics Log
File Name: 90CDF4B2-95F4-407C-8864-D55FE164A1E9.Diagnose.0.etl Collection information Computer Name: KATHIR-PC Windows Version: 6.1
Architecture: amd64
Time: Sunday, December 30, 2012 2:22:55 PM
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top