Language specific install/updates display in wrong language.

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jkwillie

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Sep 27, 2008
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My current workstation is running WIN XP PRO, SP2. At one point it was being used by my Russian stepson who put a bunch of games, etc. on it that were in Russian. After my own computer motherboard failed, I cleaned this workstation up but didn't reinstall windows [yet?] as I was hoping that this wouldn't be necessary.
Unfortunately, when I tried to install the setpoint software from Logitech, the splash screen and install instructions come up in Russian. The same thing also occured with one of my HP scanner programs. Although I have the language settings set to English, I do have the Russian keyboard language support also available so that my wife can type in Russian sometimes. But even though I have the language set in English [and it displays on the task bar as being in English unless I switch it to Russian], I can't download updates etc on the software that is "language" aware.
NOTE: I have called Logitech who didn't have anyone in their support area who could help me. We found one older version of the setpoint software that was showed up mainly in English although a few of the choices for location, etc. were displayed in a Russian language drop down list. even then.
I am guessing that there is some registry entry, etc. that the logitech and some HP software look at in order to provide a universal install program and the techs I talked too didn't know about?
Any help would be greatly appreciated!
 
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