Laptop Battery/AC not working right

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emcguru

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Jan 9, 2011
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I have a Gateway laptop that the Battery/AC is not working right. When I have just the AC plugged in and the battery removed the laptop works ok. When I plug in the battery the laptop runs off of the battery only and does not recognize the AC being connected. The AC will not charge the battery. When the battery dies the computer shuts down even though the AC is plugged in. Then if I remove the battery and turn the laptop on it works. I have plugged in the battery both with the AC connected and with it not connected. I have checked all the AC connections and they appear ok. The status lights on the front of the laptop for the battery only turn solid red when the battery goes dead. I have purchased 2 new Rayovac batteries and have the same results. When I went into the BIOS to learn my old battery it said it was over voltage condition and it had no charge. That is why I got a new battery. The first new Rayovac battery was defective when I first plugged it in and I had to get another new battery. Can anybody help me out? :(

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz, Intel64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3959 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1852 Mb
Hard Drives: C: Total - 147500 MB, Free - 79363 MB; D: Total - 147501 MB, Free - 138578 MB;
Motherboard: Gateway , , 99.03 , QTFBQS83900243
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
 
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