laptop battery

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suicideme

Thread Starter
Joined
Jan 9, 2013
Messages
4
Hello,
There's a problem with my laptops battery.
Sometimes when I unplug it, it shuts off, and i cant turn it on if i don't plug it.
But if I remove the battery and insert it back in again, it works as normal.
It's kind of annoying, what could be the problem ?

thank you
 

flavallee

Trusted Advisor
Joined
May 12, 2002
Messages
81,359
First Name
Frank
Go into the Device Manager.

Click the + in Batteries.

Right-click the Microsoft ACPI Compliant Control Method Battery entry, then click "Uninstall".

Allow that device to uninstall.

Click "Action - Scan for hardware changes".

The device you uninstalled should reappear.

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How old is the laptop?

Does it have the original battery and charger?

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suicideme

Thread Starter
Joined
Jan 9, 2013
Messages
4
ok i did it, is that gonna fix it ?


laptop is 1yr old i7 Asus, with original everything.
 

flavallee

Trusted Advisor
Joined
May 12, 2002
Messages
81,359
First Name
Frank
I can't guarantee the steps you took will resolve the issue.

There may be an unknown issue with the battery or the charger.

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What's the model name and model number of that ASUS laptop?

-----------------------------------------------------------
 

flavallee

Trusted Advisor
Joined
May 12, 2002
Messages
81,359
First Name
Frank
Is it a N55S or a N55SF ?

Are you still having the original issue?

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suicideme

Thread Starter
Joined
Jan 9, 2013
Messages
4
It's N55S

I don't know, it was happening once every 3days or so, so cant tell :D

anyways if it's fixed thank you ! :)
 
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