1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

laptop battery

Discussion in 'Hardware' started by suicideme, Jan 9, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. suicideme

    suicideme Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    4
    Hello,
    There's a problem with my laptops battery.
    Sometimes when I unplug it, it shuts off, and i cant turn it on if i don't plug it.
    But if I remove the battery and insert it back in again, it works as normal.
    It's kind of annoying, what could be the problem ?

    thank you
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,900
    First Name:
    Frank
    Go into the Device Manager.

    Click the + in Batteries.

    Right-click the Microsoft ACPI Compliant Control Method Battery entry, then click "Uninstall".

    Allow that device to uninstall.

    Click "Action - Scan for hardware changes".

    The device you uninstalled should reappear.

    -------------------------------------------------------

    How old is the laptop?

    Does it have the original battery and charger?

    -------------------------------------------------------
     
  3. suicideme

    suicideme Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    4
    ok i did it, is that gonna fix it ?


    laptop is 1yr old i7 Asus, with original everything.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,900
    First Name:
    Frank
    I can't guarantee the steps you took will resolve the issue.

    There may be an unknown issue with the battery or the charger.

    -----------------------------------------------------------

    What's the model name and model number of that ASUS laptop?

    -----------------------------------------------------------
     
  5. suicideme

    suicideme Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    4
    It's Asus N55S
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,900
    First Name:
    Frank
    Is it a N55S or a N55SF ?

    Are you still having the original issue?

    -------------------------------------------------------
     
  7. suicideme

    suicideme Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    4
    It's N55S

    I don't know, it was happening once every 3days or so, so cant tell :D

    anyways if it's fixed thank you ! :)
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,900
    First Name:
    Frank
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1084415

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice