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Laptop Bluetooth completely not working

Discussion in 'Networking' started by BleuHex, Sep 30, 2018.

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  1. BleuHex

    BleuHex Thread Starter

    Joined:
    Sep 30, 2018
    Messages:
    1
    So the other week I attempted to connect my hpine to my laptop through Bluetooth which worked wonderfully. 2 weeks down the road I bought me a pair of Bluetooth headphones. Eger to try them out, I tried pairing them to my laptop. My laptop was unable to see them while my phone had no problem doing so. I though "Maybe the headphones are just incompatible with my laptop" so I attempted to connect a list of different devices which also we're incapable of connecting. Then I went back to connect my phone to my laptop which it was already paired to. That didn't work either. After this I tried to unpair and repair my phone however that didn't work either.

    I have tried many things to resolve this issue such as re installing my Bluetooth drivers, manually starting up the Bluetooth support services and even running the laptops trouble shoot system. All these resulted in my laptop being completely invisible to all other devices I've tried to pair it to.

    My laptop is a
    Dell XPS 15 9550 i5 - 6300
    8gb ram
    64bit opperating system

    I think that is all the info you would need. I've also had to remove the battery due to battery swelling problems but this was before I tried to pair my phone to my laptop so I doubt that would be the problem.

    I would like assistance in fixing my issue. Thank you!
     
  2. plodr

    plodr

    Joined:
    Jun 27, 2014
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    19,069
    First Name:
    Liz
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