Laptop brings the internet down

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hazimm

Thread Starter
Joined
Dec 13, 2011
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2
Hi,

I just got a part-time job as an office assistant. I brought my one and half year-old laptop along to work. It has been three days that whenever I arrive and turn on (or waking it up from sleep) my laptop, my two other colleagues couldn't connect to the internet, even myself. I was told that the internet was okay before I came, and they were able to surf without any problem. However, I was able to load a page when I switch the wireless off and then switch it back on, before the no internet access sign appears on the taskbar. Then the wireless got lost and got connected back. This repeats over and over again, and it seemed that that's what my colleagues have experienced too.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,492
Make sure you have the latest wireless driver. If it is an integrated adapter get the driver from your laptop manufacturer's web site. If you already have the latest driver reinstall it anyhow in case the installed instance is corrupted.

What firewall or security suite do you have?

(From a JohnWill post)

TCP/IP stack repair options for use with Vista or 7.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
 

hazimm

Thread Starter
Joined
Dec 13, 2011
Messages
2
Hi,

I am currently downloading the driver.

I have Microsoft Security Essentials.

Done.
 
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