Laptop, BSOD atikmdag.sys

blues_harp28

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You are not wasting my time ;)
Let me check the dump file and I will report back with what it finds.
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Dump file folder is empty.

Dump.PNG
 

blues_harp28

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Try running the hard drive test again.
SeaTools for DOS tutorial - ISO to CD
http://knowledge.seagate.com/articles/en_US/FAQ/201271en?language=en_US

https://www.megaleecher.net/Seagate_SeaTools_For_DOS_Bootable_USB_Maker_Kit
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Run CHKDSK - Check Disk
Start Menu > Search box > Type cmd
Right click - Run as administrator.
Type.[copy and paste] chkdsk C: /R
[C: being the drive that Windows is installed on - if a different drive letter, use it instead of C:]
Press Enter.
Let it run to completion, do not interrupt.
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Run an Intel scan for drivers.
https://www.intel.com/content/www/us/en/support/detect.html
 

Chain131511

Thread Starter
Joined
Jun 1, 2020
Messages
17
Scanned for drivers nothing special just two drivers Bluetooth and WIFI, As I had AMD disabled 'cause I was not able to log in the PC. So now whenever I try to enable it Screen hangs and Black screen comes and stays otherwise LAptop is working fine.🤔🤔
 

blues_harp28

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Joined
Jan 9, 2005
Messages
18,999
I suggest you run the pc for a few days, playing games, etc, with AMD disabled and then update us on any improvement, or not.
It could of course be a problem with the installed AMD graphics card that is the cause of the problem.
Some information from the Dell Community regarding Intel and AMD sharing GPU - which I had to remind myself of.
1. ALL video data - even if it is processed by the AMD GPU, passes through the Intel GPU on the way to the display panel. There is no physical connection between the AMD GPU and the screen. This means that to Windows, the Intel GPU will ALWAYS show active AND PRIMARY.

2. By far, not all applications support the hybrid video setup. You may find programs (particularly older games and applications) that will use only the Intel GPU. These may require an update or a paid upgrade to function on a hybrid system.
https://www.dell.com/community/Lapt...raphics-adapter-in-Inspiron-5567/td-p/5108636
 

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