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Laptop Computer won't recognize a new optical CD/RW drive

Discussion in 'Windows XP' started by Cheryl, Sep 14, 2006.

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  1. Cheryl

    Cheryl Thread Starter

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    I just put in a new optical drive so I could burn my cd's on my laptop (Dell) - Windows XP. The old optical drive was not working anymore.

    Anyway when I inserted it into the laptop normally a pop-up will appear saying the computer recognized new hardware. This did not happen. When I went to open My Computer and search for the Drive C - it was not there.

    The drive does open up and I put in a Music CD and when I try to open it - it says there is nothing on the CD.

    Can anyone help me please?
     
  2. norton850

    norton850

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    Go into Device Manager. What's the listed information about the optical drive. Just curious was the old one Drive C? Windows can assign some strange drive letters but I don't remember the optical drive letter ever being before the hard drive.
     
  3. Cheryl

    Cheryl Thread Starter

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    It is in the "D" drive - and it is a TEAC optical unit.
     
  4. Cheryl

    Cheryl Thread Starter

    Joined:
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    I was also wondering if it is because it needs "drivers" When the computer did not detect "new hardware" than maybe the drivers weren't automatically installed...
     
  5. norton850

    norton850

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    Does Device Manager say it is working correctly?
     
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