Laptop connects to router but not internet

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loner19532004

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Dec 29, 2012
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My Dell laptop with WindowsXP will connect at McDonalds and at Best Buy but will not connect to the internet at home. It will connect to wireless router with a good connection but says it can not connect to internet. If I hard wire it the laptop works fine, also my Wii is connected to the router and have not problems with it.
 

etaf

Wayne
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Joined
Oct 2, 2003
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65,454
what type of security are you using at home ?

remove the wireless profiles and re-enter the key

also try logging into the router - removing the security - then connect - if that works - log back into the router and put the security back on and see if it now connects

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How to remove Wireless Profiles - for XP
http://mgmcc.forumotion.net/networking-tutorials-f17/removing-an-existing-wireless-profile-t109.htm
- XP
http://www.tp-link.com/support/showfaq.asp?id=186
- delete the preferred networks
start> control panel> network connections> right click on the wireless connection> listed wireless networks tab in the preferred network list click on each one and - remove button

you will then have to enter the wireless security key for any networks you connect to - so make sure you know the correct password , and not using an incorrect password at all

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