1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Laptop connects to router but not internet

Discussion in 'Windows XP' started by loner19532004, Dec 29, 2012.

Thread Status:
Not open for further replies.
  1. loner19532004

    loner19532004 Thread Starter

    Dec 29, 2012
    My Dell laptop with WindowsXP will connect at McDonalds and at Best Buy but will not connect to the internet at home. It will connect to wireless router with a good connection but says it can not connect to internet. If I hard wire it the laptop works fine, also my Wii is connected to the router and have not problems with it.
  2. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
    what type of security are you using at home ?

    remove the wireless profiles and re-enter the key

    also try logging into the router - removing the security - then connect - if that works - log back into the router and put the security back on and see if it now connects


    How to remove Wireless Profiles - for XP
    - XP
    - delete the preferred networks
    start> control panel> network connections> right click on the wireless connection> listed wireless networks tab in the preferred network list click on each one and - remove button

    you will then have to enter the wireless security key for any networks you connect to - so make sure you know the correct password , and not using an incorrect password at all

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1082892

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice