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Laptop connects to wireless router w/o WPA, doesn't work w/WPA

Discussion in 'Networking' started by nateo, Sep 3, 2012.

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  1. nateo

    nateo Thread Starter

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    I'm having an issue connecting to my wireless router. I can connect fine with security disabled, but it doesn't connect if I enable WPA. It says there's a "timeout" issue when I try to connect with WPA enabled.

    No one else is having issues connecting with their laptops and smartphones, so it must be a problem with my computer.

    Laptop: Compaq presario cq50 w/Vista Home 32
    adapter: Atheros AR5007
    Router: Westell A90

    Thanks in advance
     
  2. TerryNet

    TerryNet Moderator

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    Terry
    The following was put together mostly by etaf with a little help from me.

    ------------------------------------------------------------------------
    Atheros Wireless Adapter - AR5007EG & AR5007
    Over the last couple of years we have been seeing a lot of problems with the above adapters, mainly concerning WPA and WPA2 encryption and mainly on windows Vista.
    We have seen just a couple of issues on other windows operating system, windows XP and windows 7.

    Windows XP:- A driver update has resolved the issue
    Windows 7 :- No conclusive results for a fix

    The wireless adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

    Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
    Please post back a reply here, and let us know if that works or does not work.
    If you post back the make and exact model of the router - we can advise how to disable the wireless security

    Here are a number of possible solutions

    --- 1) In Device Manager right click on the wireless adapter and "update driver."

    --- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section,

    If you post a reply here with the Make and EXACT model of your PC, along with the windows version you are running. we will see if we can find a link to the driver and will post a reply with the link here.

    --- 3) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue

    --- 4) The majority of members, have now used the drivers from the atheros driver site, which has resolved the issue.
    - see below for direct links for windows vista and the link for all Atheros adapters and supported operating systems


    AR5007
    Vista 32 / 64 Bit
    Direct link Drivers for Atheros AR5007 and Windows Vista 32 / 64 bit
    You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started


    AR5007EG
    Vista 32 / 64 Bit
    Direct link Drivers for Atheros AR5007EG and Windows Vista 32 / 64 bit
    You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started


    Drivers for the other windows operating system
    http://www.atheros.cz/atheros-wireless-drivers.php
    You need to look down the page for your particular adapter model and then look across the columns to find your windows version.
    Now click on the blue tick mark in the column under your windows version.
    This will open another page for that particular adapter and that windows version.

    Now click on the download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started

    Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.

    Please post a reply here , and keep us informed of the situation and how you finally resolved the issue.
    ------------------------------------------------------------------------
     
  3. nateo

    nateo Thread Starter

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    Terry, thank you for your prompt reply. I actually found that posted elsewhere before I started my topic. I disabled my security, and it worked.

    I've tried 1-3 already. I don't know where to put the files I downloaded in step 4.
     
  4. TerryNet

    TerryNet Moderator

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    Anywhere that is convenient for you. I would put the downloaded .zip on the desktop (I always do; I'm sure lots of other people use the "Downloads" folder or some other favorite spot). Then double click on the .zip and extract the files into a folder, and I would place that on the desktop also. Then when you right click on the wireless in Device Manager and select 'Update driver' you direct the updater to that folder with the extracted files.
     
  5. nateo

    nateo Thread Starter

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    The new drivers helped a lot. It's still a little buggy, but it's working more often than not now.
     
  6. TerryNet

    TerryNet Moderator

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    Terry
    If you want to work on "a little buggy" please describe the symptoms as accurately as you can and ...

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.
     
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