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Laptop crashed, disk status unreadable

Discussion in 'Hardware' started by cpizzull, Sep 22, 2008.

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  1. cpizzull

    cpizzull Thread Starter

    Nov 12, 2004
    Hi All!

    > nephew's laptop, Gateway ML6714, Vista, SATA harddrive
    > he was playing Spore (shouldn't have been w/this laptop I believe) and screen went black (laptop shutdown I believe)
    > couldn't reboot; tried using restore disks to install Vista from scratch but although it appeared to show a volume, it says it was unrecognized
    > tried executing harddrive driver D20035-001-001.exe but it can't unzip to c:/cab as I believe c: isn't even there anyway
    > tried pulling driver off of the restore disk but perhaps I didn't find the right one during the Vista install....is this my real problem?

    so using diskpart (after having a CD with the harddrive driver in, D20035-001-001.exe)
    > list disk only shows Disk 0
    > Disk 0, status=unreadable, size=149GB,Free=149GB,Dyn is null, Gpt is null
    > select disk 0
    > list partition
    There are no partitions on this disk to show.
    > list volume
    Volume 0, Ltr D, Type=DVD-ROM (only reading the cd disc)

    > details
    Disk Id: 00000000
    Type: ATA
    Bus: 0
    Target: 0
    LUN ID: 0
    There are no volumes.

    I can't create partitions/volumes. Repair doesn't work either. I also believe I can't format if it sees no partition or volume.

    Is this a physical problem? They are still under 1 year warranty so is it best to just send back? Also, did video memory swapping playing Spore cause this corruption??

    Thx for reviewing!
  2. cpizzull

    cpizzull Thread Starter

    Nov 12, 2004
    So by everyone's silence, should I assume there's nothing simple I should try and should just use the warranty??
  3. Rich-M


    May 3, 2006
    Based on what you tried, sounds like a dead hard drive.
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