Laptop, device problems

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admor2

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Joined
May 4, 2011
Messages
28
Everytime my I turn my new laptop on, I find my biometric device is disabled as well as my network card and others the full screenshot is..
. sometimes the card does not turn off but the wireless capabilities are so i have to diagnose it to turn it back on.

Laptop specs are..
using Aida64

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI x64-based PC (Mobile)
Operating System Microsoft Windows 7 Home Premium
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 9.0.8112.16421 (IE 9.0)
DirectX DirectX 11.0
Computer Name ADAM-PC
User Name Adam
Logon Domain [ TRIAL VERSION ]
Date / Time 2013-01-14 / 02:42

Motherboard:
CPU Type Mobile QuadCore Intel Core i7-3740QM, 3500 MHz (35 x 100)
Motherboard Name Clevo P170EM
Motherboard Chipset Intel Panther Point HM77, Intel Ivy Bridge
System Memory [ TRIAL VERSION ]
DIMM1: Samsung M471B5273CH0-CK0 4 GB DDR3-1600 DDR3 SDRAM (11-11-11-28 @ 800 MHz) (10-10-10-27 @ 761 MHz) (9-9-9-24 @ 685 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-19 @ 533 MHz) (6-6-6-16 @ 457 MHz) (5-5-5-14 @ 380 MHz)
DIMM2: Samsung M471B5273CH0-CK0 [ TRIAL VERSION ]
DIMM3: Samsung M471B5273CH0-CK0 [ TRIAL VERSION ]
DIMM4: Samsung M471B5273CH0-CK0 [ TRIAL VERSION ]
BIOS Type AMI (10/19/2012)

Display:
Video Adapter Intel(R) HD Graphics 4000 (2112 MB)
Video Adapter Intel(R) HD Graphics 4000 (2112 MB)
Video Adapter Intel(R) HD Graphics 4000 (2112 MB)
Video Adapter NVIDIA GeForce GTX 675MX (4095 MB)
3D Accelerator Intel HD Graphics 4000
3D Accelerator nVIDIA GeForce GTX 675MX
Monitor Chi Mei N173HGE-L21 [17.3" LCD]

Multimedia:
Audio Adapter Intel Panther Point HDMI @ Intel Panther Point PCH - High Definition Audio Controller [C-1]
Audio Adapter Realtek ALC892 @ Intel Panther Point PCH - High Definition Audio Controller [C-1]

Storage:
IDE Controller Intel(R) 7 Series Chipset Family SATA AHCI Controller
IDE Controller Realtek PCIE CardReader
Disk Drive KINGSTON SH103S3120G (120 GB, SATA-III)
Disk Drive Seagate Expansion USB Device (931 GB, USB)
Disk Drive WDC WD7500BPKT-22PK4T0 (750 GB, 7200 RPM, SATA-II)
Optical Drive DTSOFT Virtual CdRom Device
Optical Drive Optiarc BD ROM BC-5550H (BD:6x, DVD+RW:8x/8x, DVD-RW:8x/6x, DVD-ROM:8x BD-ROM/DVD+RW/DVD-RW)
SMART Hard Disks Status OK


thanks in advance to anyone that can help.
 
Joined
Aug 1, 2003
Messages
51,988
What is the "biometric device" and why is it not in the Device Manager?

Start by checking the manufacturer's site for driver updates to the network components and chipset (if any).

Any history to this, such as new installations or changes just before the problem appeared? If recent, have you tried System Restore?
 

admor2

Thread Starter
Joined
May 4, 2011
Messages
28
not sure but it uses Authentec if it helps it comes standard from pcspecalist
 
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