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Laptop DVD-ROM crashes playing DVDs

Discussion in 'Windows XP' started by kbk, Jan 22, 2003.

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  1. kbk

    kbk Thread Starter

    Joined:
    Jun 13, 2001
    Messages:
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    I recently got a new IBM T30 laptop. Last week, while on travel, I tried to play a DVD in the Matshita combo DVD/CDRW drive. All of the movies I tried that have interactive PC content crash right after showing the opening copyright information. I found an update to the DVD s/w on IBMs site, but it won't let me install it, saying the machine "is not a qualified IBM machine". I need to get DVD movies working on my laptop before the next time I travel. Has anyone heard of this issue before? Please advise.
    Thanks in advance.
     
  2. kbk

    kbk Thread Starter

    Joined:
    Jun 13, 2001
    Messages:
    30
    I forgot to mention that the laptop is running Windows 2000 with SP3.
     
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