Laptop freeze every few seconds

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tpraanav

Thread Starter
Joined
Feb 15, 2015
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At first I thought it was just online videos, but I've found that it's also when I type - like this post. Every few moments my typing will freeze momentarily, just like videos. Something is causing my computer to do this, but I have no idea what. It only started doing this recently. Earlier i thought the problem is with the internet connection but now it happens while accessing documents or typing etc too.
 
Joined
Dec 22, 2011
Messages
199
Hi,

i think you should put in some more details...

Download TSG SysInfo and paste the info in your next reply.

and maybe some other info:
Since when did the problem start?
What programs are running when this happens? Maybe try closing some programs and see if it resolves?
Did you install a new program recently?
Did you make a virusscan lately?
Maybe check out Windows TaskManager and see if there is anything using a lot of CPU or Memory?


without some basic info, its hard to tell what it could be you know.

welcome to the forum btw,
cheers
 

tpraanav

Thread Starter
Joined
Feb 15, 2015
Messages
3
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3892 Mb
Graphics Card: Intel(R) HD Graphics, 1722 Mb
Hard Drives: C: Total - 102399 MB, Free - 42121 MB; D: Total - 361954 MB, Free - 63341 MB;
Motherboard: Dell Inc., 050VP6
Antivirus: Microsoft Security Essentials, Updated and Enabled


Also this problem started 2 days back while watching tv shows online. I tried restarting laptop and clossing processes.
Nothing worked.
No new programme was installed.

Advice on what to do next
 
Joined
Dec 22, 2011
Messages
199
Also this problem started 2 days back while watching tv shows online. I tried restarting laptop and clossing processes.
Nothing worked.
No new programme was installed.

Advice on what to do next

i'd never fully trust watching online videos on those dodgy streaming sites.

consider doing the following:

• Check out Process Explorer to have a more detailed view over all running processes and see if there is any weird behaviour.
• Check Disk for errors on startup: Open Command Prompt and type "chkdsk /r" and hit enter. See if the scan helped.
• Scan with Malwarebytes and post the log.
 

tpraanav

Thread Starter
Joined
Feb 15, 2015
Messages
3
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 16-Feb-15
Scan Time: 11:33:05 PM
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.02.16.04
Rootkit Database: v2015.02.03.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Tanmai

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 384301
Time Elapsed: 37 min, 28 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.MultiPlug, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{4820778D-AB0D-6D18-C316-52A6A0E1D507}, , [4ed6b966800a2511a235396fbb48dd23],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
 
Joined
Dec 22, 2011
Messages
199
• Check out Process Explorer to have a more detailed view over all running processes and see if there is any weird behaviour.
• Check Disk for errors on startup: Open Command Prompt and type "chkdsk /r" and hit enter. See if the scan helped.

any results? is the freezing still there?
 
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