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Laptop freeze every few seconds

Discussion in 'Windows 7' started by tpraanav, Feb 15, 2015.

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  1. tpraanav

    tpraanav Thread Starter

    Joined:
    Feb 15, 2015
    Messages:
    3
    At first I thought it was just online videos, but I've found that it's also when I type - like this post. Every few moments my typing will freeze momentarily, just like videos. Something is causing my computer to do this, but I have no idea what. It only started doing this recently. Earlier i thought the problem is with the internet connection but now it happens while accessing documents or typing etc too.
     
  2. Wimalaya

    Wimalaya

    Joined:
    Dec 22, 2011
    Messages:
    199
    Hi,

    i think you should put in some more details...

    Download TSG SysInfo and paste the info in your next reply.

    and maybe some other info:
    Since when did the problem start?
    What programs are running when this happens? Maybe try closing some programs and see if it resolves?
    Did you install a new program recently?
    Did you make a virusscan lately?
    Maybe check out Windows TaskManager and see if there is anything using a lot of CPU or Memory?


    without some basic info, its hard to tell what it could be you know.

    welcome to the forum btw,
    cheers
     
  3. tpraanav

    tpraanav Thread Starter

    Joined:
    Feb 15, 2015
    Messages:
    3
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5
    Processor Count: 4
    RAM: 3892 Mb
    Graphics Card: Intel(R) HD Graphics, 1722 Mb
    Hard Drives: C: Total - 102399 MB, Free - 42121 MB; D: Total - 361954 MB, Free - 63341 MB;
    Motherboard: Dell Inc., 050VP6
    Antivirus: Microsoft Security Essentials, Updated and Enabled


    Also this problem started 2 days back while watching tv shows online. I tried restarting laptop and clossing processes.
    Nothing worked.
    No new programme was installed.

    Advice on what to do next
     
  4. Wimalaya

    Wimalaya

    Joined:
    Dec 22, 2011
    Messages:
    199

    i'd never fully trust watching online videos on those dodgy streaming sites.

    consider doing the following:

    • Check out Process Explorer to have a more detailed view over all running processes and see if there is any weird behaviour.
    • Check Disk for errors on startup: Open Command Prompt and type "chkdsk /r" and hit enter. See if the scan helped.
    • Scan with Malwarebytes and post the log.
     
  5. tpraanav

    tpraanav Thread Starter

    Joined:
    Feb 15, 2015
    Messages:
    3
    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 16-Feb-15
    Scan Time: 11:33:05 PM
    Logfile:
    Administrator: Yes

    Version: 2.00.4.1028
    Malware Database: v2015.02.16.04
    Rootkit Database: v2015.02.03.01
    License: Free
    Malware Protection: Disabled
    Malicious Website Protection: Disabled
    Self-protection: Disabled

    OS: Windows 7 Service Pack 1
    CPU: x64
    File System: NTFS
    User: Tanmai

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 384301
    Time Elapsed: 37 min, 28 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 1
    PUP.Optional.MultiPlug, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{4820778D-AB0D-6D18-C316-52A6A0E1D507}, , [4ed6b966800a2511a235396fbb48dd23],

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 0
    (No malicious items detected)

    Physical Sectors: 0
    (No malicious items detected)


    (end)
     
  6. Wimalaya

    Wimalaya

    Joined:
    Dec 22, 2011
    Messages:
    199
    • Check out Process Explorer to have a more detailed view over all running processes and see if there is any weird behaviour.
    • Check Disk for errors on startup: Open Command Prompt and type "chkdsk /r" and hit enter. See if the scan helped.

    any results? is the freezing still there?
     
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