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Laptop freezes randomly

Discussion in 'Windows 10' started by DaisyBell, Apr 28, 2018.

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  1. DaisyBell

    DaisyBell Thread Starter

    Apr 28, 2018
    Hello everyone!
    Few weeks ago I accidentaly dropped my laptop's charger into half-empty cup with tea (I guess it can be the root of my problem). The wire was plugged in but I quickly disconnected it from the socket and dried it. After 4 days I tried to charge my laptop with that wire and everything worked normal. However, strange random freezes began to occur and most important fact is that the laptop won't response (the screen is on and you can see your last action but touchpad and keyboard not responding) until you either plug or unplug the charger.

    Please, help me
    SysInfo data:
    Tech Support Guy System Info Utility version
    OS Version: Майкрософт Windows 10 Домашняя для одного языка, 64 bit
    Processor: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz, Intel64 Family 6 Model 158 Stepping 9
    Processor Count: 4
    RAM: 6025 Mb
    Graphics Card: Intel(R) HD Graphics 630, 1024 Mb
    Hard Drives: C: 118 GB (36 GB Free); D: 465 GB (351 GB Free);
    Motherboard: ASUSTeK COMPUTER INC., X580VD
    Antivirus: Kaspersky Free, Enabled and Updated

    I have Asus VivoBook
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