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Laptop freezing and going to a black screen.

Discussion in 'Windows 7' started by invisiblepattern, Jan 19, 2013.

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  1. invisiblepattern

    invisiblepattern Thread Starter

    Joined:
    Jan 19, 2013
    Messages:
    1
    Hey,

    My laptop (Asus A52F) starting acting up about a week ago. It seems to be seizing and then black-screening if I have it do anything more than one small task. For example it often freezes up during scans, when I plug in a hard drive or if I try to download absolutely anything and then I have to force shut down by holding the power button.
    I've tried running a few different virus/malware scans (Super Anti Spyware, Ad-aware and Malware Bytes) and they found a couple little things but the compuet has still been acting up.
    I've tried keeping an eye on the task manager while trying anything that usually freezes the computer and I'm seeing any jumps in the CPU. I've attempted to do a system restore as well but there is no restore point to use.


    If anyone has any ideas I'd be very thankful.
    Cheers.
     
  2. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
  3. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    Dear invisiblep :
    Hello & Welcome to Tech Guy forum.

    Is this your laptop?
    http://www.asus.com/Notebooks_Ultrabooks/A52F/

    Please provide:
    CPU brand, model & speed
    RAM: #GB, speed
    video chip brand, model & model #
    Hard disk drive capacity; C: size: C: free; C: used

    If ASUS has its own diags, run them.

    Please clarify:
    Do you mean that you are OR that you are NOT seeing any CPU jumps?

    How about memory spikes?

    On which date did the problem begin? Occasionally the exact date is important.

    When did the computer last work well? What changed? Perhaps a hardware or software install or removal; W7 update [ check W7's update history ]; an update to your anti malware or other program?

    What is the smallest task
    that your computer freezes? What is the largest task which will work?

    What happens if you boot to W7's safe mode?

    With your computer off, disconnect everything except the power cord. Turn on the computer. Test. Report the results.

    Run memory diags.
    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    Run chkdsk /r
    http://www.sevenforums.com/tutorials/682-command-prompt-startup.html

    Results for chkdsk /r
    http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

    Would you describe yourself as a beginning, intermediate or advanced computer user?

    RF123
     
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