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Laptop freezing + USB ports problems!!

Discussion in 'Hardware' started by joe77, Feb 19, 2013.

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  1. joe77

    joe77 Thread Starter

    Feb 19, 2013
    Hello everybody!
    I have 2 issues to solve:
    1) Sometimes my laptop (Acer Aspire 5738G running W7 Ultimate SP1 x86 as OS) suddenly frezees (mouse, keyboard etc.... no longer work), although all drivers in my machine seem to be perfectly updated.
    2) Another issue is that my system does not often recognize both my USB flash drives and my external HD, forcing me to reboot it whenever this glitch occurs, despite USB PORT drivers appearing once again to be updated.
    The problem is that whenever I try to copy or move a file on my Flash Drive or external drive or just perform a Virus scan on them my system 9 times out of 10 freezes and does not recognize any other portable devices I plug in unless I reboot Windows.
    Both my motherboard and HDD should be OK because if I do the same things in SAFE MODE all the problems mentioned above vanished, meaning my machine never freezees.
    Please note that I bought my laptop from a guy who had changed both HD (from 250 GB to 500 GB) and OS (from VISTA to W7 Professional), then I installed W7 Ultimate edition. So could the above issues be somehow related to this?
    Maybe my laptop has now a BIOS with an old firmware and this could be the cause of both issues: what do you make of it? Did anyone have the same experience?
    So a possible solution could actually be to update my BIOS (so called BIOS flashing), but I understand that it's a very tricky operation.

    However I've just found these free tools for that:

    But maybe I'd better use this FREE CD bootable edition: is that right, dudes?

    Ever tried one of these free tools ?? If you are aware of a good tutorial about flashing the BIOS, please just le me know...ok?

    Here are the tech details about my BIOS and Motherboard:
    - BIOS
    Brand Phoenix Technologies LTD
    Version V1.05
    Date 03/20/2009
    Starting Address 0xE549
    ROM Size 2MB
    Manufacturer Acer
    Model JV50 (U2E1)
    Version 0100
    Chipset Vendor Intel
    Chipset Model PM45
    Chipset Revision 07
    Southbridge Vendor Intel
    Southbridge Model 82801IM (ICH9-M)
    Southbridge Revision 03

    Can't wait to hear from you!!

    By for now!!
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Aug 27, 2003
    Please do not start more than one thread for the same issue.

    Closing duplicate.
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