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Laptop having trouble booting and shuts off frequently

Discussion in 'Windows 10' started by plap11, Jun 19, 2017.

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  1. plap11

    plap11 Thread Starter

    Jun 19, 2017
    I have an Acer Aspire V5-552P-X882 laptop (https://www.acer.com/datasheets/2014/4876/V5-552P/NX.MD2AA.004.html). Specs are in the link.

    When I try and start it up, it has a few different issues.

    Sometimes the fan just starts blowing super loud and it sits at a black windows loading screen with the windows logo and a loading symbol, (5 white dots circling). Sometimes it just sits at this screen until it shuts off after a few seconds-minutes, sometimes eventually comes to the login screen where it lets me login and operate the laptop normally for a few minutes and then shuts off, and rarely it actually just works then shuts off after a long time. The main point is that it just shuts after short times of running.

    Sometimes when I start it up it tries to do an automatic repair for a while and then brings me to a blue screen with a few options: "Continue to windows 10" which brings me to login screen and shuts off after a bit, "troubleshoot pc" which gives me options of resetting the pc and reinstalling windows or restore to a previous point, and "shut down". Whatever option I do, it usually shuts off in the middle of it.

    I'm not sure if this is a windows issue or a hardware issue.
  2. metallica5456

    metallica5456 Andrew Trusted Advisor

    Apr 1, 2013
    Sounds like could be overheating maybe....make sure no dirt , dust or debris is clogging the vents.
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