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laptop is messed up

Discussion in 'Virus & Other Malware Removal' started by lsims52, Aug 8, 2012.

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  1. lsims52

    lsims52 Thread Starter

    Joined:
    Aug 7, 2012
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz, Intel64 Family 6 Model 37 Stepping 5
    Processor Count: 4
    RAM: 5942 Mb
    Graphics Card: Intel(R) HD Graphics, -1348 Mb
    Hard Drives: C: Total - 595378 MB, Free - 550989 MB;
    Motherboard: Dell Inc., 0WXY9J
    Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

    I cannot access any McAfee product installed, wanted to see if there was a virus but when I try to open McAfee security center all I get is a big white screen, MMC says I need to run window explorer 5.5 or better,.

    Please help!!
     
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