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laptop is VERY slow!

Discussion in 'Hardware' started by flwrz4u, Jan 31, 2016.

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  1. flwrz4u

    flwrz4u Thread Starter

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    my laptop is so slow that is can take 15-20 minutes just to write a simple email. is this related to wifi? even just scrolling down a page takes forever. I've rebooted my wifi many times as well as the laptop itself. HELP. TIA.
     
  2. etaf

    etaf Moderator

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    i have moved to hardware
    BUT
    what is the windows version you are running ?

    is it slow on all applications ?
    or just email

    what program are you using for email ?
    are you logging into a webmail service or an app like Windows live mail or Apple Mail or thunderbird?
     
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  3. flwrz4u

    flwrz4u Thread Starter

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    windows 8
    it is pretty slow, but I am noticing it is not as slow here, now.
    Gmail.
     
  4. etaf

    etaf Moderator

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    same questions i'm afraid

    is it slow on all applications ?
    or just email

    what program are you using for email ?
    are you logging into a webmail service or an app like Windows live mail or Apple Mail or thunderbird?
     
  5. metallica5456

    metallica5456 Trusted Advisor

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    A LOT of Windows 8 computer , laptops and desktops, were built with EXTREMELY lowend "budget" cpus and are horrible. Can you please advise the exact make and model number of your machine as well please?
     
  6. flwrz4u

    flwrz4u Thread Starter

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    hi, it is a Dell, Inspiron Series 3000. where is the number for my machine?
     
  7. flwrz4u

    flwrz4u Thread Starter

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    it was really slow on Gmail....& scrolling on other sites.
     
  8. metallica5456

    metallica5456 Trusted Advisor

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    t will be a white sticker with a SERVICE TAG on it
     
  9. flwrz4u

    flwrz4u Thread Starter

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    tell me why you need that?
     
  10. metallica5456

    metallica5456 Trusted Advisor

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    Please post the requested service tag, no other numbers, just the service tag, in your next reply.


    The service tag is a unique one of a kind number given to EVERY Dell machine made and provides a complete detailed list of its internal system components.
     
  11. flwrz4u

    flwrz4u Thread Starter

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    GJRQ932
     
  12. metallica5456

    metallica5456 Trusted Advisor

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    You have an A4-6300 3.7ghz dual core APU.

    4gb of RAM, ddr3 1600mhz

    And a 500 GB SATA HDD

    I do believe.


    It shouldn't be a turtle by far. Now are you having slowness doing ANYTHING or just certain tasks?
     
  13. flwrz4u

    flwrz4u Thread Starter

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    usually writing an email (Gmail), however when that is happening everything is slower, even scrolling a page.
     
  14. metallica5456

    metallica5456 Trusted Advisor

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    When was the last time you ran a virus scan?
     
  15. flwrz4u

    flwrz4u Thread Starter

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    every day (Webroot)....plus a couple of times just to get it going faster.

    thx!
     
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