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Laptop Keyboard & Auxilary Keyboard not working

955 views 0 replies 1 participant last post by  kirsten777 
#1 ·
My grandmother was in the middle of typing an email. When she hit the shift key to make a capital letter, a box about sticky keys came up, and now neither keyboard will work. She has restarted the computer, unplugged/re-plugged in the auxilary keyboard, (before, even with the auxilary keyboard plugged in, she could still use the laptop keyboard), pressing the scroll lock key didn't do anyting either.

Any ideas?

Thanks in advance!
Kirsten
 
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