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techheadfred

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Joined
Nov 18, 2019
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2
I have an Acer Nitro that I got 4 months ago. The model is AN515-42-R25P. They keyboard worked fine at first, but then I started having an issue that I've had with other computers, including older desktop PC's, but I think all were running Windows 10... I wasn't sure whether to put this in the Windows 10 forum, because keyboard is hardware (but it could be an issue with the OS, or with drivers, or keyboard settings, or any number of things).

The issue is that sometimes that @ key and the " key get switched around. But then they switch back. And now that they've switched back, if I press the " key or the ' key once, nothing happens. If I press them twice, two characters appear as they normally would. It's very annoying. I've had no issues with any other keys.

I checked device manager, and it's a standard PS/2 keyboard, device status says device is working properly.

I tried updating the driver, but when I search automatically for drivers it says the best drivers for your device are already installed, but there may better drivers on Windows Update or the device manufacturer's website.

I checked Windows Update and it says I'm up to date on all updates.

I've tried playing around with the keyboad settings, changing it from US English to Australian English and back (I am in Australia). At one point I thought it solved the issue, but it came back.

Can anyone help with any other ideas of what may be causing this issue or how to fix it?

Thanks
 

techheadfred

Thread Starter
Joined
Nov 18, 2019
Messages
2
I changed the keyboard language settings again, from US to Australia, and it fixed it. There's a US keyboard the makes the ' and " keys "dead keys" for some reason
 

TechGuy

Mike
Administrator
Joined
Feb 12, 1999
Messages
15,013
Very unusual problem, but thanks for replying back so that it might help someone in the future!
 

Couriant

James
Moderator
Joined
Mar 26, 2002
Messages
40,582
I was going to say that the UK keyboard has " and @ reverse and that changing the keyboard layout should fix it. It may also be within a program too so if you start to see it happen again, check the program you are in for any option to change the language/keyboard layout.
 
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