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Laptop Keyboard not working

Discussion in 'Hardware' started by Flufftech, Jul 4, 2007.

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  1. Flufftech

    Flufftech Thread Starter

    Joined:
    Jul 4, 2007
    Messages:
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    Starting off, I don't know much about computers.
    Mkay, my father's Toshiba laptop's keyboard isn't working. I've rebooted, I've tried to get into the BIOS and it doesn't respond, I've smashed my head against the wall, and I'm pretty sure that it's a hardware issue at this point. I also get an error message "PXE-E61: Media test failure, check cable".

    So, what should I do?
     
  2. norton850

    norton850

    Joined:
    Mar 8, 2004
    Messages:
    7,794
    The message you are getting means the laptop can't boot from the hard drive and is looking for other options. The fact that the keyboard doesn't work and you can't get into BIOS doesn't sound good. Of course the keyboard not working will prevent you from getting into BIOS. Is the laptop battery fully charged and have you tried it with the AC adatper also? Is the laptop still under warranty?
     
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