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Laptop locked out of wireless network

Discussion in 'Networking' started by DrMarthaJones, Aug 20, 2012.

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  1. DrMarthaJones

    DrMarthaJones Thread Starter

    Aug 20, 2012
    12 hours ago, my laptop connected to my home's wireless network, no problem. The only event between then and the next time I logged in was that the ethernet cable was unplugged from the router, to be plugged directly into the Xbox. After it was reconnected, my laptop was recieving the signal, and the other home computers connect to internet just fine, but the laptop is locked out of the network.
    Error message when I click Connect:
    "Unable to acquire an IP address while connecting to Wi-Fi. Please check your settings and contact the system administrator if the problem persists."
    I have already tried restarting the computer, the modem, and the router. I do not want to reset the modem to factory settings.
  2. etaf

    etaf Wayne Moderator

    Oct 2, 2003
    can we see an ipconfig /all

    are you connected with wifi at all?

    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
    (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    From the notepad menu - choose Edit - Copy

    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
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