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Laptop Locks at boot

Discussion in 'Hardware' started by crsaj, Sep 27, 2008.

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  1. crsaj

    crsaj Thread Starter

    Joined:
    Jun 7, 2002
    Messages:
    991
    I have an older Compaq laptop running Windows XP. Suddenly it boots only to the desktop but locks there. Do I need to re-install XP? I have the CD's that came with the laptop. I will probably lose everything but is there any way to save programs or backup since I can't get in to programs? I may need help with the reinstall. Thanks for any help.
     
  2. jdean

    jdean

    Joined:
    Jan 20, 2002
    Messages:
    433
    Google for "windows safe mode". This is a way of starting windows in a minimum configuration. This can help you determine if Windows is completely messed up, or if there's just some recent change to your system that might be causing the problem.
     
  3. crsaj

    crsaj Thread Starter

    Joined:
    Jun 7, 2002
    Messages:
    991
    I can go to safe mode but not the desktop.
     
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