Laptop Locks at boot

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crsaj

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Joined
Jun 7, 2002
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991
I have an older Compaq laptop running Windows XP. Suddenly it boots only to the desktop but locks there. Do I need to re-install XP? I have the CD's that came with the laptop. I will probably lose everything but is there any way to save programs or backup since I can't get in to programs? I may need help with the reinstall. Thanks for any help.
 
Joined
Jan 20, 2002
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433
Google for "windows safe mode". This is a way of starting windows in a minimum configuration. This can help you determine if Windows is completely messed up, or if there's just some recent change to your system that might be causing the problem.
 
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