Laptop locks up

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

bergy37

Thread Starter
Joined
Nov 30, 2018
Messages
8
Hi,

My laptop locks up at least once a day in which I have to hard boot it in order to get it working again.
I installed the the OS 2 weeks ago and updated all the drivers. The same OS was installed previously. I have a wireless
mouse installed on it it and before that a wired one. It happens with both. Any ideas on what could coz this? If you need
more info, plz feel free to ask.

thx
 

bergy37

Thread Starter
Joined
Nov 30, 2018
Messages
8
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD A10-7400P Radeon R6, 10 Compute Cores 4C+6G, AMD64 Family 21 Model 48 Stepping 1
Processor Count: 4
RAM: 7114 Mb
Graphics Card: AMD Radeon(TM) R6 Graphics, 1024 Mb
Hard Drives: C: 232 GB (158 GB Free);
Motherboard: ASUSTeK COMPUTER INC., X550ZA
Antivirus: Windows Defender, Disabled

ESET internet security is what I use.
 
Joined
Sep 21, 2007
Messages
13,726
Try removing ESET. Win 10 sometimes has problems with 3rd party security software. Partly because of the big version updates every 1/2 yr. Run with that removed for a day and see if things improve
 

bergy37

Thread Starter
Joined
Nov 30, 2018
Messages
8
Try removing ESET. Win 10 sometimes has problems with 3rd party security software. Partly because of the big version updates every 1/2 yr. Run with that removed for a day and see if things improve
That seems to have been causing the issue. TYVM
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top