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Laptop locks up

Discussion in 'Hardware' started by bergy37, Dec 11, 2018.

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  1. bergy37

    bergy37 Thread Starter

    Joined:
    Nov 30, 2018
    Messages:
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    Hi,

    My laptop locks up at least once a day in which I have to hard boot it in order to get it working again.
    I installed the the OS 2 weeks ago and updated all the drivers. The same OS was installed previously. I have a wireless
    mouse installed on it it and before that a wired one. It happens with both. Any ideas on what could coz this? If you need
    more info, plz feel free to ask.

    thx
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
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  3. bergy37

    bergy37 Thread Starter

    Joined:
    Nov 30, 2018
    Messages:
    8
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: AMD A10-7400P Radeon R6, 10 Compute Cores 4C+6G, AMD64 Family 21 Model 48 Stepping 1
    Processor Count: 4
    RAM: 7114 Mb
    Graphics Card: AMD Radeon(TM) R6 Graphics, 1024 Mb
    Hard Drives: C: 232 GB (158 GB Free);
    Motherboard: ASUSTeK COMPUTER INC., X550ZA
    Antivirus: Windows Defender, Disabled

    ESET internet security is what I use.
     
  4. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,821
    Try removing ESET. Win 10 sometimes has problems with 3rd party security software. Partly because of the big version updates every 1/2 yr. Run with that removed for a day and see if things improve
     
  5. bergy37

    bergy37 Thread Starter

    Joined:
    Nov 30, 2018
    Messages:
    8
    Will do. thx
     
  6. bergy37

    bergy37 Thread Starter

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    Nov 30, 2018
    Messages:
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    That seems to have been causing the issue. TYVM
     
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